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#31
You mean this picture? Just got it a min ago.
Thanks again for your help!
You mean this picture? Just got it a min ago.
Thanks again for your help!
Could you try HDTune once more please.
Diagnostics Test
HDD TEST
Run HDTune to
- scan for errors, no quick scan but full scan
- check the health,
- benchmark.
It may take some time, but please take the time you need to perform it properly.
Let me know what the results are
- of the error scan,
- make a screenshot of the health of every hard drive and post the screenshots,
- post screenshots with the benchmark of the
- transfer rate,
- access time,
- burst rate,
- cpu usage.
Aye Aye Sir!
I was a bit surprised to be able to achieve the HDD scan, here are the results :
- HDD Error Scan : scan accomplished but after having finished I got an explorer error message (enclosed) I wasn't able to save the screenshot either, that's why I took a picture
- HDD Benchmark : everything went well
- HDD Health : enclosed
- SSD Error Scan : scan accomplished with no prblem
- SSD Benchmark : everything went well
- SSD Health : enclosed
I hope this helps and thanks again for yours!
That looks fine :)
If another 0x7A crash occurs the next step would be to check the cables for any sort of damage (connection, cables, improperly connected?)
Hello ONCE AGAIN :)
I TRULLY am sorry coming back each time but I'm honestly strugling on my problem :
- I have checked every possible connection, removed all the cables and replaced some of the power supply cable (the cables from my power supply are removable)
- My motherboard is brand new (less than 2 weeks)
- I have removed dust from every parts of this damn computer
- The heat seems normal, I even let the side pannel open to check
From now I was experiencing shutdown after around 40/50 mins, shutdowns are happening like follows :
- Computer freezes (image frozen) mouse cursor might move but no reaction to clicks
- after 30/50 s my screens are going black and vents are still on
- can't do anything untill I restart the computer
I then started to sugget this might be coming from my Graphic cards so I tried the following tests:
- GC 1 on slot 1 + GC 2 on slot 2 --> crash
- CG 1 on slot 1 alone same cra4sh
- GC 2 on slot 1 alone --> F4 BSOD (here are the screen and dm files)
And here I am, I'm now trying to check what is happening with CG2 on slot 2.
I keep you tuned and if you have any ideas....
And by the way I forgot to tell I wasn't able to run HD tune Pro complete Error scan on my 1TB HDD anymore, I'm still not sure that part is safe or not (since the computer partialy bugged when I did the test).
Thanks for the review and help!
Are there any devices in device manager with a yellow exclamation?
There are many error reports about that the PnP system requests additional software, the error reports seem to be from your USB devices.
Code:Non disponible ROOT\SIDESHOW\0001 Les pilotes de ce périphérique ne sont pas installés. Logitech Gaming Virtual Bus Enumerator ROOT\SYSTEM\0001 52 Non disponible ROOT\SIDESHOW\0000 Les pilotes de ce périphérique ne sont pas installés. 28/04/2016 21:36 Windows Error Reporting Récipient d’erreurs , type 0 Nom d’événement*: PnPRequestAdditionalSoftware Réponse*: Non disponible ID de CAB : 0 Signature du problème : P1 : x64 P2 : HID\VID_046D&PID_C229&REV_0023&MI_01&Col02 P3 : 6.1.1.0 P4 : 040C P5 : input.inf P6 : * P7 : P8 : P9 : P10 : Fichiers joints*: Ces fichiers sont peut-être disponibles ici*: C:\Users\Shibanuposte\AppData\Local\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_59d444e92a929c7b73a3613d7cadfe1cd26c3c35_0441e8e7 Symbole d’analyse : Nouvelle recherche de la solution : 0 ID de rapport : 54961817-0d89-11e6-a29a-d05099662d60 Statut du rapport : 4
I was answering to you but my computer crashed, I went to bed since then ^^
Yup, I've got 2 unknown devices on my device manager and one conflict from unsigned driver, never could get my hands on any drivers which could have fit.
From what I saw it's linked to my logitech G19 on keyboard screen here are Id numbers :
- UMB\IgSSBW --> no driver
- UMB\IgSSQVGA --> no driver
- root\LogiGamePanelVirtualBus --> unsigned driver
I already ran latest logitech drivers with no better result
Furthermore, I saw that I forgot to mention that before my computer starts to crash, just before freezing, I'm getting an "the instruction at 0x0*** referenced memory at 0x0*** the required data was not placed into memory because of an I/O error status of 0xc00000e."
This message appears each time and yes I was tired yesterday.
Thanks for your review and help!
Yup,
Here is the usual behaviour :
- Starting complete error scan on 1TB HDD
- waiting approx 40/50 mins while scan does his job
- the window "the instruction at 0x0*** referenced memory at 0x0*** the required data was not placed into memory because of an I/O error status of 0xc00000e."" pops up
- PC freezes, no reaction to clicks
- screens are going grey
- I can't do anything but hard resetting my computer
I'm at work at the moment so I'll send you a report this evening showing the error message I'll get while doing another complete error scan. :)
For your reference here are pictures of those 0xce I managed to take (they're vanishing kinda fast) which already were enclosed to last messages.
I'm getting the feeling we've found the problem, your 1TB hard drive.
I didn't pay enough attention as I thought it was from something elsewhich already were enclosed to last messages.