BSOD on startup from sleep mode.


  1. Posts : 1
    windows 7 64-bit
       #1

    BSOD on startup from sleep mode.


    I recieved a BSOD when I started my computer this morning from sleep mode. it didn't actually come up with BSOD the screen showed all my programs and stuff and when I went to click on something it came up with a white screen. I had to reboot from the button :/

    Here is the minidump information. this isn't a recurring threat as I know but its still nice to find out what causes the BSOD's

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Windows\Minidump\020710-26437-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02801000 PsLoadedModuleList = 0xfffff800`02a3ee50
    Debug session time: Sun Feb  7 11:47:36.656 2010 (GMT+0)
    System Uptime: 0 days 0:00:11.656
    Loading Kernel Symbols
    ................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa80046cc4b8, 0, 0}
    
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80046cc4b8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`02fe06f0 fffff800`02abba89 : fffffa80`046cc490 fffffa80`036fd680 00000000`00000012 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`02fe0c10 fffff800`0299d547 : fffffa80`046cc490 fffff800`02a165f8 fffffa80`036fd680 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`02fe0c40 fffff800`02905b95 : fffff800`02a78360 fffffa80`04b10c28 fffffa80`04b10c20 fffffa80`036fd680 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`02fe0c80 fffff800`02880161 : fffff880`0110ee00 fffff800`02905b70 fffffa80`036fd680 00000000`0003cf00 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`02fe0cb0 fffff800`02b16166 : 00000000`00000000 fffffa80`036fd680 00000000`00000080 fffffa80`03666890 : nt!ExpWorkerThread+0x111
    fffff880`02fe0d40 fffff800`02851486 : fffff880`009e8180 fffffa80`036fd680 fffff880`009f2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`02fe0d80 00000000`00000000 : fffff880`02fe1000 fffff880`02fdb000 fffff880`02fe09f0 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80046cc4b8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`02fe06f0 fffff800`02abba89 : fffffa80`046cc490 fffffa80`036fd680 00000000`00000012 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`02fe0c10 fffff800`0299d547 : fffffa80`046cc490 fffff800`02a165f8 fffffa80`036fd680 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`02fe0c40 fffff800`02905b95 : fffff800`02a78360 fffffa80`04b10c28 fffffa80`04b10c20 fffffa80`036fd680 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`02fe0c80 fffff800`02880161 : fffff880`0110ee00 fffff800`02905b70 fffffa80`036fd680 00000000`0003cf00 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`02fe0cb0 fffff800`02b16166 : 00000000`00000000 fffffa80`036fd680 00000000`00000080 fffffa80`03666890 : nt!ExpWorkerThread+0x111
    fffff880`02fe0d40 fffff800`02851486 : fffff880`009e8180 fffffa80`036fd680 fffff880`009f2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`02fe0d80 00000000`00000000 : fffff880`02fe1000 fffff880`02fdb000 fffff880`02fe09f0 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV
    
    Followup: MachineOwner
    ---------
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    bombshell93 said:
    I recieved a BSOD when I started my computer this morning from sleep mode. it didn't actually come up with BSOD the screen showed all my programs and stuff and when I went to click on something it came up with a white screen. I had to reboot from the button :/

    Here is the minidump information. this isn't a recurring threat as I know but its still nice to find out what causes the BSOD's

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Windows\Minidump\020710-26437-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02801000 PsLoadedModuleList = 0xfffff800`02a3ee50
    Debug session time: Sun Feb  7 11:47:36.656 2010 (GMT+0)
    System Uptime: 0 days 0:00:11.656
    Loading Kernel Symbols
    ................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa80046cc4b8, 0, 0}
    
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80046cc4b8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`02fe06f0 fffff800`02abba89 : fffffa80`046cc490 fffffa80`036fd680 00000000`00000012 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`02fe0c10 fffff800`0299d547 : fffffa80`046cc490 fffff800`02a165f8 fffffa80`036fd680 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`02fe0c40 fffff800`02905b95 : fffff800`02a78360 fffffa80`04b10c28 fffffa80`04b10c20 fffffa80`036fd680 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`02fe0c80 fffff800`02880161 : fffff880`0110ee00 fffff800`02905b70 fffffa80`036fd680 00000000`0003cf00 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`02fe0cb0 fffff800`02b16166 : 00000000`00000000 fffffa80`036fd680 00000000`00000080 fffffa80`03666890 : nt!ExpWorkerThread+0x111
    fffff880`02fe0d40 fffff800`02851486 : fffff880`009e8180 fffffa80`036fd680 fffff880`009f2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`02fe0d80 00000000`00000000 : fffff880`02fe1000 fffff880`02fdb000 fffff880`02fe09f0 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80046cc4b8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`02fe06f0 fffff800`02abba89 : fffffa80`046cc490 fffffa80`036fd680 00000000`00000012 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`02fe0c10 fffff800`0299d547 : fffffa80`046cc490 fffff800`02a165f8 fffffa80`036fd680 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`02fe0c40 fffff800`02905b95 : fffff800`02a78360 fffffa80`04b10c28 fffffa80`04b10c20 fffffa80`036fd680 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`02fe0c80 fffff800`02880161 : fffff880`0110ee00 fffff800`02905b70 fffffa80`036fd680 00000000`0003cf00 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`02fe0cb0 fffff800`02b16166 : 00000000`00000000 fffffa80`036fd680 00000000`00000080 fffffa80`03666890 : nt!ExpWorkerThread+0x111
    fffff880`02fe0d40 fffff800`02851486 : fffff880`009e8180 fffffa80`036fd680 fffff880`009f2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`02fe0d80 00000000`00000000 : fffff880`02fe1000 fffff880`02fdb000 fffff880`02fe09f0 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV
    
    Followup: MachineOwner
    ---------

    Hi and welcome

    Bugcheck 124 is invariably hardware. use these to find and halp fix it. https://www.sevenforums.com/crash-loc...-what-try.html

    Good luck and let us know the results

    Ken
      My Computer


 

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