BSOD playing Smite, BCC116 & BCC117, BSOD mentions atikmpag.sys

Around the 17th of March I was playing Smite, joined a match and about half way through it, I received a freeze then a BSOD. This continued to happen randomly when I would play a smite match, ranging from every 1 to 6 matches, could happen near the beginning or in the middle of the game. So I wouldn't ruin more games for others I attempted to fix the problem myself, looking up that I had to update my GPU drivers (which I do now have) or uninstall them to let my pc auto install the suitable one (This ended up with my PC or Radeon hardware detector not detecting the GPU so I had to system restore). I also tried cleaning out my PC rig with a duster to see if, my bad PC hygiene, had caused heating problems but it had no affect. I have used malware-bytes to detect malware and viruses but all that was quarantined seems to have had no affect.

I tried these solutions that I see everywhere when I search, but obviously they didn't work. So instead of finding a solution I attempted to find more symptoms, I found that within the blue screen it mentions atikmpag.sys, I see that my PC problem reports tell me that I have a lot of Windows shutting down and Video hardware errors (With the BCC codes BCC116 and BCC117 respectivly). I also attempted to see if I would gain the BSOD by testing on more strenuous games and didn't gain any BSOD whilst playing Dark Souls 2 and Batman Arkham Knight, thus so far I have concluded that this BSOD seems Smite specific, though this could do with some further testing.

So now I have given up in attempting to fix it by my self and have joined the Sevenforums in an attempt to fix this problem and get back to the game I enjoy. I hope I have successfully attached the zip file correctly but if I haven't or some other files are needed, or if I haven't applied a forum rule by accident please mention it. To test whether a solution has worked or not I will have to play many smite matches so it may take a while before whether I can reply/confirm whether the BSODs are gone or not.

Hello Xeno and welcome to 7forums! :)

I looked at the dumps and the VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed.

I would recommend that you reboot into safe mode and uninstall the graphics card driver using DDU which you can download from here:
Display Driver Uninstaller Download version 15.7.5.3

And here is a Support thread for AMD based cards when using DDU:
Display Driver Uninstaller Thread - Guru3D.com Forums

Cheers, Boris :)

Alright, just keep us updated!

Cheers, Boris :)

Could you please fill in what your motherboard model is in the "My System Specs" on your user page!

Thanks, Boris :)

Hm, don't have many tricks up my sleeves left.

How often have you installed updates for your system?

If you haven't in a while I would recommend you download and install the chipset drivers and there would also be a BIOS update:
https://www.asus.com/Motherboards/P8...Desk_Download/

Cheers, Boris :)