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Windows 7: preference by pointer BSOD when Closing Deus Ex: Human Revolution DC

05 Apr 2016   #1

Windows 7 Home Premium 64
preference by pointer BSOD when Closing Deus Ex: Human Revolution DC

I was wrapping up a stream on my Twitch Channel and closed the game with the plan to chat to viewers before closing down however when pressing exit game the bluescreen came up saying Windows ecountered a problem and needs to restart with the Error of "preference by pointer".

The pc then restarted but failed to move past the windows logo and rotating dots I then restarted it a further two times. The first time the pc loaded up to my desktop but didn't load up any icons or programes that would normally load up on startup. After the third attempt the pc loaded up fine but of course now im panicing that something is very wrong with my pc or it will happen again.

Any help or support would be very gratful both to fix this issue and to stop my worry.

Edit: I launched the game and played around abit at the save that i made before the exit then exited the game to try to replicate the bluescreen but it didn't happen this time, Ive also restarted the pc to double check it still loads up and it does.

My System SpecsSystem Spec
06 Apr 2016   #2


Hi and welcome !

Could you please redo the DM Log Collector?
There are no dmp files included (as are other files missing)
Therefore there are also other files missing.

So please redo the data collector again and upload the zip here and we'll have a look :)
My System SpecsSystem Spec
06 Apr 2016   #3

Windows 7 Home Premium 64

Ive redone the Dm log collector not sure how it misses files when it is automated? I watched it carefully and it said couldn't find path when it was doing the dump file? not sure what to do there.

I have attached a new zip hopefully it has what it is needed, not sure if the dump was added to it as it said couldn't find path...what dump file is needed i will try to do one manually perhaps?

Edit: I actually just realized ive been directed to the wrong forum from my friend, he directed me to windows 7 forum when i should be on the windows 8 forum, any chance this thread can be moved?

I have posted a new thread on the windows 8 forum as it is for my system
My System SpecsSystem Spec

06 Apr 2016   #4

Windows 10 Pro

The Windows 8 Forums is a different forum from and thus your thread cannot be moved.
I suggest to create a new thread at BSOD Crashes and Debugging - Windows 8 Forums instead.

FYI, with the crash no dump could be created due to failure of the initialization, check the configuration and make sure it is proper
Dump Files - Configure Windows to Create on BSOD
  Log Name: System
  Source: volmgr
  Date: 2016-04-06T01:48:02.595
  Event ID: 46
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Cozi-Rig
Crash dump initialization failed!
My System SpecsSystem Spec

 preference by pointer BSOD when Closing Deus Ex: Human Revolution DC

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