unknown reasons BSOD crashdump bleuscreens

Janneke · 06 Apr 2016

I had serveral bleu screens, but don't know how to solve them, can you help me?
See attachment for my BSOD file.

**axe0** · 07 Apr 2016

Cleanup your Minidump folder located in %systemroot%\minidump, delete all files NOT from 2016. Run the DM Log Collector after only the 2016 dump files are still present and I hope that the missing files will be included this time.

Janneke · 07 Apr 2016

axe0, thank you for your reaction.
I followed your advise, my new files can be found in the attachment.

**axe0** · 07 Apr 2016

Please remove Daemon tools, Daemon tools uses some drivers that are known to cause BSOD's due to stability problems.

According to the event logs, your last BSOD was the 13th of march. Have you gotten any BSOD meanwhile from 13th of march until today?

Janneke · 07 Apr 2016

No for the last month I did not have any BSOD, I think this might be because I had exams I did not use much heavy technical programs that I normally use for my assignments.

In the mean time I uninstalled the Daemon tools.

Do you think the BSOD are solved now?

**axe0** · 07 Apr 2016

If you don't get any new BSOD I think it is solved :)

Even though it is a month ago, I had a quick look through the dumps and most of them are memory/hard drive crashes. If you would like I could give some instructions for diagnostic tests to see if there are any problems with the memory and/or hard drive.

Janneke · 07 Apr 2016

If you could do that, that would be great!

**axe0** · 07 Apr 2016

Diagnostic Test

RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note

MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.

Diagnostics Test

HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests

Short Drive Self Test
Short generic
Long generic

If the short generic fails, no need for the long generic.

Note

Do not run SeaTools on an SSD as the results will be invalid.

Run chkdsk
Disk Check - Windows 7 Help Forums

Run HDTune to

scan for errors, no quick scan but full scan
check the health,
benchmark.

It may take some time, but please take the time you need to perform it properly.
Let me know what the results are

of the error scan,
make a screenshot of the health of every hard drive and post the screenshots,
post screenshots with the benchmark of the
- transfer rate,
- access time,
- burst rate,
- cpu usage.

unknown reasons BSOD crashdump bleuscreens