USB Flash drive BSOD


  1. Posts : 30
    Windows 7 Ultimate x64 SP1
       #1

    USB Flash drive BSOD


    I am having problems with a USB 3.0 flash drive which has started causing BSOD when I plug it in to my Win 7 x64 SP1 PC. I have tried two different Windows installs on the same PC with the same result. However both installs are not fully patched after having to restore from a not fully patched drive image. Patches are mainly dotNet 3.5 related plus various security patches for Word(Viewer) and compatibility fixes.

    It does not BSOD immediately, it can take around 1 minute but it then BSOD's giving various errors such as

    Code:
    000000-00000-00.dmp    08/04/2016 22:46:17    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffff8a0`02c48000    00000000`00000001    fffff880`0143a364    00000000`00000000    rassstp.sys    rassstp.sys+ffa48000    RAS SSTP Miniport Call Manager    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16385 (win7_rtm.090713-1255)    x64    ntoskrnl.exe+80640                    J:\Windows\Minidump\000000-00000-00.dmp    4    15    7601    269,942    08/04/2016 22:53:29
    Code:
    000000-00000-00.dmp    02/04/2016 16:41:20    BAD_POOL_HEADER    0x00000019    00000000`00000020    fffff8a0`02001210    fffff8a0`02001280    00000000`05070109    Ntfs.sys    Ntfs.sys+732df    NT File System Driver    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16385 (win7_rtm.090713-1255)    x64    ntoskrnl.exe+80640                    J:\Windows\Minidump\000000-00000-00.dmp    4    15    7601    300,966    02/04/2016 18:53:08
    My Other Windows Install which I have used to test more than my main used Windows:
    Code:
    000000-00000-00.dmp    08/04/2016 21:46:17    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffff8a0`02c48000    00000000`00000001    fffff880`0143a364    00000000`00000000    rassstp.sys    rassstp.sys+ffa48000    RAS SSTP Miniport Call Manager    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16385 (win7_rtm.090713-1255)    x64    ntoskrnl.exe+80640                    J:\Windows\Minidump\000000-00000-00.dmp    4    15    7601    269,942    08/04/2016 21:53:29
    Code:
    000000-00000-00.dmp    02/04/2016 15:38:48    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffff8a0`09310000    00000000`00000001    fffff880`01446364    00000000`00000000    Npfs.SYS    Npfs.SYS+75a6000    NPFS Driver    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16385 (win7_rtm.090713-1255)    x64    ntoskrnl.exe+80640                    J:\Windows\Minidump\000000-00000-00.dmp    4    15    7601    300,966    02/04/2016 15:40:38
    Code:
    000000-00000-00.dmp    02/04/2016 15:41:20    BAD_POOL_HEADER    0x00000019    00000000`00000020    fffff8a0`02001210    fffff8a0`02001280    00000000`05070109    Ntfs.sys    Ntfs.sys+732df    NT File System Driver    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16385 (win7_rtm.090713-1255)    x64    ntoskrnl.exe+80640                    J:\Windows\Minidump\000000-00000-00.dmp    4    15    7601    300,966    02/04/2016 17:53:08
    The flash drive has programs and video files on it and I did copy some files to the drive okay. I then plugged it into my media player which I have done many times before without issue. However this time after returning the flash drive back to my PC and plugging it in, my PC now crashes. I would like to recover the files on the drive so would appreciate any advice on the best way of doing that. Fixing the errors on the drive would be helpful but I do not know of any none windows ie boot CD way of doing that. I did notice that my media player did not show all the files on the flash drive when I tried it however this does not necessarily mean a problem is it does seem to have some problems with ntfs drives where it sometimes does not show all the files.

    The problems with BSOD began AFTER I removed the flash drive from my media player which is a stand alone none Windows based device.

    Suggestions on how to recover the Flash drive files would be appreciated such as programs to try. If I can recover the needed files I can then format the drive.

    I have never come across such problems with windows accessing ntfs drives before.
      My Computer


  2. Posts : 30
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #2

    BTW This happens on both USB 3.0 add in card and the native Intel USB 2.0 ports.
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3
      My Computer


  4. Posts : 30
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #4

    Thank you for the prompt for the correct information.

    Please note that Win7_#3 is my main windows install that I use but it is not where I have done most of the testing with the flash drive. Win7_#2 is the install which has the most dmp files and most BSOD.

    I do still have some problems with USB 3.0 cards and not working with sleep/standby where the devices disappear after resuming standby and I have been unable to use standby without my USB 3.0 card(s) disappearing. This means I have not been using standby which means high power usage for long periods which I am not happy with TBH. I do have an unresolved thread about that. Problems keep stacking up and I am not making much headway on any of the issues because more issues including this latest USB flash problem come along.
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    Your main system is running a counterfeit activation and I have no doubt your other system is running a counterfeit activation too.

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code:
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          TURB0
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00008
    Original Install Date:     16/12/2015, 09:07:31
    System Boot Time:          13/04/2016, 13:48:21
    System Manufacturer:       Gigabyte Technology Co., Ltd.
    
    
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          TURB0
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00366
    Original Install Date:     13/12/2015, 17:43:37
    System Boot Time:          13/04/2016, 12:17:42
    System Manufacturer:       Gigabyte Technology Co., Ltd.
      My Computer


 

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