Windows 7 Bluescreen of death BCCode C5

**axe0** · 13 Apr 2016

Assuming you've removed KMSnano, please remove all USB devices except for mouse and keyboard and switch the mouse and keyboard from USB port.
Also make sure to update the USB drivers and BIOS from MSI.
https://www.msi.com/Motherboard/supp...pport_download

Code:

0: kd> k
 # Child-SP          RetAddr           Call Site
00 fffff800`00ba0938 fffff800`03090629 nt!KeBugCheckEx
01 fffff800`00ba0940 fffff800`0308f2a0 nt!KiBugCheckDispatch+0x69
02 fffff800`00ba0a80 fffff800`031c76fb nt!KiPageFault+0x260
03 fffff800`00ba0c10 fffff800`031c84f1 nt!ExDeferredFreePool+0xca7
04 fffff800`00ba0ca0 fffff880`0f01374b nt!ExFreePoolWithTag+0x411
05 fffff800`00ba0d50 fffff880`0f013b0f USBPORT!USBPORT_Core_iCompleteDoneTransfer+0xb2f
06 fffff800`00ba0e30 fffff880`0f01166f USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x3a7
07 fffff800`00ba0e90 fffff880`0f002f89 USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xf3
08 fffff800`00ba0ed0 fffff800`0309bd7c USBPORT!USBPORT_Xdpc_Worker+0x1d9
09 fffff800`00ba0f00 fffff800`03094215 nt!KiRetireDpcList+0x1bc
0a fffff800`00ba0fb0 fffff800`0309402c nt!KxRetireDpcList+0x5
0b fffff880`083d6aa0 00000000`00000000 nt!KiDispatchInterruptContinue

aburford2016 · 13 Apr 2016

Yes I did remove that program, so is it possible that the USB Ports are causing the blue screen of death, I will swap out the mouse and keyboard which are both USB, Thanks

aburford2016 · 20 Apr 2016

The blue screen of death happened again any help same as it was before BC code 5, please let me know what you need to see what it is again.

**axe0** · 20 Apr 2016

When you get another BSOD, follow the Blue Screen of Death (BSOD) Posting Instructions :)

aburford2016 · 21 Apr 2016

Here is the file again, let me know what you find. I only have 2 devices plugged into the USB ports, Keyboard which is a cheap keyboard and a cheap mouse, not sure if that would have anything to do with it.

**axe0** · 21 Apr 2016

Ensure that the BIOS is up to date.
https://msi.com/Motherboard/support/...html#down-bios