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Windows 7: Multiple BSODs while browsing

12 Apr 2016   #1

windows 7 Ulyimate x64
Multiple BSODs while browsing

I've been getting BSOD on and off again with the same error(BAD_POOL_HEADER; BCC 19). I've had 3 just today
It seems to be related to tcpip.sys and ntoskrnl.exe
Please help.

My System SpecsSystem Spec
13 Apr 2016   #2

Windows 10 Pro

I assume you wanted Windows 7 instead of Windows 8 or higher?

You are running a Dell Product ID (PID) on an ASUS laptop.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          ciprian
Registered Organization:   
Product ID:                00426-OEM-8992662-00400 <-- Dell PID on ASUS laptop
Original Install Date:     30.11.2013, 10:05:14
System Boot Time:          12.04.2016, 18:16:01
System Manufacturer:       ASUSTeK COMPUTER INC.
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
My System SpecsSystem Spec

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