BlueScreenOD

TommyYmmot · 15 Apr 2016

Has happened to me several times now and i would just ignore it.
But i have been having more problems now my pc has been freezing untill i have to turn it off.
Or it will just shutdown for no reason no warning no bluescreen and turn back on.
I clean installed windows again after wiping everything and starting fresh .
The problem was gone for a while but now its back.
sever more freezes and unprecedented shutdowns have happened.
Im not too tech savy so i was wondering if i could get some help.

**axe0** · 16 Apr 2016

Please run the DM Log Collector again, there are several files missing.
A complete zip file contains following

18 .txt,
1 .nfo
1 or more .dmp

If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:

TommyYmmot · 17 Apr 2016

So it happened again and i noticed that prior to it happening i was running the antivirus scan (avg) and Malwarebytes Antimalware scan and my speedfan 4.51 was indicating a 75-76 cs reading. I only got to read a bit of the blue screen text before it disappeared and shut off . It said (to prevent dmg ) it had alot more but i didnt get to read it.Also I just barely clean installed windows again and updated all the updates and stuff.

edit :My computer is a bit dusty at the moment. I remember taking out the heatsink a while back to clean the dust and not reapplying thermal paste . I will order some and dust the pc im not 100% sure but it my be the cpu overheating. I really hope that's all it is.

**axe0** · 17 Apr 2016

Cleaning your pc proper is never a bad idea :)

However the crash looks to be caused by AVG.
I would suggest to try to repair/reinstall or remove AVG, if you choose to remove AVG then replace it with Microsoft Security Essentials.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff8800a5e30a8, fffff8800a5e2900, fffff80002fc7123}

*** WARNING: Unable to verify timestamp for avgmfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgmfx64.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : luafv.sys ( luafv!LuafvNormalizeNameComponentEx+162 )

Followup:     MachineOwner

TommyYmmot · 19 Apr 2016

Ok so i managed to uninstall avg after it wouldnt let me. Kept getting an error when trying to uninstall.
So i did another windows reset and now got mccafee. Ill let you know if i get the bsod again.

**axe0** · 19 Apr 2016

I recommend that you use Microsoft Security Essentials as AV while troubleshooting BSODs, others may cause problems.

TommyYmmot · 20 Apr 2016

Hey the bsod hasn't happened for a while. Does that mean im good now.?

**axe0** · 21 Apr 2016

I would suggest that you wait some time before saying you're good, just in case a BSOD occurs again.