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#1
random BSOD, used driver verifier and multiple crashes generated
Hello everyone, I am getting lost trying to troubleshoot my BSOD problem myself, I sincerely thank you for your help in advance. All my knowledge is from Google searches, please assume I know nothing regarding IT...
Summary of History:
1) Jan this year: Bought laptop Sager NP7270 with a Samsung 850 EVO M.2 SSD 500GB HDD, chose Windows 7 professional 64bit as my OS installed on above m.2 SSD. For personal use: gaming, websurf, media, email, etc.
2) Started getting random BSOD during normal everyday use, no detectable pattern and times. My then current guesses-- possible sound driver clash w/Sound Blaster Cinema 2 and Realtek audio (since opening laptop I've had unresponsive issues with SB Cinema 2). Tried uninstalling SB Cinema 2 but I'm unable to (error, unable to). Also, issue with losing sound when resuming from hibernate/sleep.
3) March 20th: Decided to clean install with prepackaged drivers and OS disc. Did not install SB Cinama 2. All seemed well, except still getting no sound after resuming from hibernate/sleep-- realized if I go into sleep again and resume, sound will come back.
4) April 8th: hit with first BSOD after clean install, then subsequent random BSOD next few days (see below screenshot of bluescreenview BSOD crashtimes).
5) Sometimes during these few months: Ran SFC config, results normal. I also did run a HDD check (through Windows), and no errors. Also, ran standard Windows Memory Diagnostic, results normal.
6) Yesterday: ran 13hrs (8 passes) of Memtest86, 0 errors. Also ran 1 pass of Memtest86+, 0 errors.
7) Today(4/21): Ran Driver Verifier using this tutorial, and all sorts of problems arose-- Most or all of the logged crashes are from shutting down (improper shutdown) during my restarts, and I wouldn't even get an actual bluescreen (it just resets). Also, while Driver Verifier was on, computer would be very sluggish. Internet connectivity would be very sluggish. Firefox would crash multiple times. My wireless mouse would stop responding suddenly (I'd have to use touchpad).
After each crash I would look at BlueScreenView and try to Google the Bug Check String/stop error code, and also the driver causing issue, but I fail at finding the solution as I don't know how to figure out the pattern. Below is a screenshot of my BlueScreenView:
Attachment 385496
And here is my log file: Attachment 385497
Again, your help is greatly appreciated!