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BSOD at Shutdown and Restart - Alienware m14x R2
I have been dealing with this issue for nearly a year. I have done multiple re-installations of Windows 7, I have spoken to Alienware support who sent me a new hard drive thinking that was the issue... That was about 6 months or so ago and I'm now getting corruption messages for files on the new HD.
The bsod occurs when I try to shut down or restart the computer. It is a power state failure. I have run a bluescreen viewer program and was shown it's being caused by ntoskrnl.exe. I've attached all the information you may need to this email. Let me know if you need something I didn't include.
I reinstalled windows in February... I've started getting the bsod again after 2 months. I'm considering installing Windows 10 to see if that will fix it, but do not have much hope. I've updated drivers, but not sure if I've hit them all. Went to Dell, where I purchased the computer and updated what drivers they suggested.
Any help will be appreciated. Nothing I have done seems to fix the problem. I'm computer savvy, but not an expert by any stretch. I'm about ready to throw this computer through a window.
Last edited by mwr1113; 22 Apr 2016 at 10:53. Reason: Additional Info