Windows hangs at startup & BSoD w/ MiniDump


  1. Posts : 13
    Windows 7 Ultimate 64 Bit
       #1

    Windows hangs at startup & BSoD w/ MiniDump


    OK so... here is my problem... Every two months my computer gives up on me and i have to reinstall windows. Im kinda tired of doing that and backing up my files to reinstall them... im just tired of it now but here is the story...

    I was going to get some files off of a hard drive of mine so i plugged it into my computer because i had an extra slot available and so i restarted and logged in but when i was working on getting the file it blue screened (i dont have the crash dump for it) so i took the hard drive out and tried to start back up but then my computer didnt start (We will skip this part as it is not relevant) so i fixed my computer it starts up now... well it keeps restarting before it loads windows, i was able to fix that but now i hang at starting windows screen and whenever i try to go into safemode it bluescreens or hangs at classpnp.sys. i tried reinstalling windows but it hangs there too. Also when it hangs my hard drive stops. i have the option to change boot options (F10)

    Things i have tried and their result
    Boot into all 3 safemodes (bluescreen/ hangs at class pnp.sys)
    Last known good configuration (Hangs at starting windows)
    Repair your computer (Restarts)

    dont tell me my RAM or my hdd os bad otherwise you are like WebMD with telling me i have cancer
    (If it is true though tell me, ive been waiting to use this 500 GB Seagate)

    Help is appreciated ^_^
    Last course of action is to backup my data, format, and reinstall like usuall
    i am able to provide the crashdumps because i plugged my hard drive into another PC
    Dont mind the date on one of them, i had to reset my CMOS battery
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    You got to get your winbg properly configured if you want to open the dumps, something for later is this

    The text files are all showing a 0x119 which is a video crash, but I'm wondering from what system these dumps are because the GPU isn't used in safe mode.

    Could you provide a list of what problem belongs to what system please.
      My Computer


  3. Posts : 13
    Windows 7 Ultimate 64 Bit
    Thread Starter
       #3

    axe0 said:
    You got to get your winbg properly configured if you want to open the dumps, something for later is this

    The text files are all showing a 0x119 which is a video crash, but I'm wondering from what system these dumps are because the GPU isn't used in safe mode.

    Could you provide a list of what problem belongs to what system please.
    dell dimension 51050 with ATI Radeon x300/x550/x1050 series but i removed it and am using onboard graphics
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Could you provide the dumps that have occured in safe mode? It is highly unlikely that they are video related crashes and thus they might provide some insight in what causes your system to crash in safe mode.
      My Computer


  5. Posts : 13
    Windows 7 Ultimate 64 Bit
    Thread Starter
       #5

    axe0 said:
    Could you provide the dumps that have occured in safe mode? It is highly unlikely that they are video related crashes and thus they might provide some insight in what causes your system to crash in safe mode.
    The dumps i gave you are the only ones i got im not even able to see safe mode and the bluescreens dont dump anything... however i do know that when i boot into safemode it gets stuck on claspnp.sys and restarts

    Also it doesnt "crash" while in safemode it does it before like its to the point i dont even see a starting screen except when i boot normally and get stuck there for all eterenity
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Do you know the bugcheck?
    When there are problems with generating a dump it often is either the memory or the hard drive, fortunately there are for both bootable tests.
      My Computer


  7. Posts : 13
    Windows 7 Ultimate 64 Bit
    Thread Starter
       #7

    axe0 said:
    Do you know the bugcheck?
    When there are problems with generating a dump it often is either the memory or the hard drive, fortunately there are for both bootable tests.
    i dont know what the bugcheck is and i give up... im lucky i have a plan B and its very unfortunate that this post wont help someone... Thanks for the help anyways
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    You know how to further diagnose the problem?
      My Computer


  9. Posts : 13
    Windows 7 Ultimate 64 Bit
    Thread Starter
       #9

    axe0 said:
    You know how to further diagnose the problem?
    Okl so i did it!!! i was able to fix the problem by fiddling with the ram sticks. So when i was working on my computer and turned it on, i noticed my screen had this weird glitchy pattern pattern and ive seen this before when i was working on an old computer... So i stuck my hand in the computer and fiddled with the ram sticks and when i got to one and moved it a bit and the screen changed... then i remembered the computer came with a bad RAM port that requires me to get it in the right place so it was the ram port and not the ram so the problem has been solved i will mark it as solved and and thank you... Thanks for the help... There was no problem with windows it was the ram but thanks for trying if i get a bluescreen problem again i will make sure to ask you about it first
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    The symptoms were already saying it was a memory problem, but the quote below made me not say anything, I should've started with it as that would've been easier
    dont tell me my RAM or my hdd os bad
      My Computer


 

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