BSOD Driver_Power_State_Failure on cloned computer


  1. Posts : 6
    Windows 7 Professional 64 bit
       #1

    BSOD Driver_Power_State_Failure on cloned computer


    Hello, i cloned my windows partition with imaging software (Macrium Reflect) and restored it on a similar computer(touch systems) and today I got a BSOD Driver_Power_State_Failure error on the second computer.
    The computers are running Windows Embedded Standard 7 with the same software and drivers installed.

    Is this a hardware or software issue?
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    0x9F crashes are usually driver issues, but I'd need some files that are missing.
    Please run the DM Log Collector again and upload a new zip.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computer


  3. Posts : 6
    Windows 7 Professional 64 bit
    Thread Starter
       #3

    I run the tool again.
    The zip seems have more files this time.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Please search for "msinfo32" (without quotes) and press enter,
    • save it as msinfo32.nfo,
    • in explorer go to the directory where it is saved,
    • right click the msinfo32.nfo file,
    • choose 'send to' or 'copy to',
    • choose 'compressed (zipped) folder',
    • upload the zip file.

      My Computer


  5. Posts : 6
    Windows 7 Professional 64 bit
    Thread Starter
       #5

    I uploaded the requested file.
    I hope there is enough data now to locate the problem.

    Thanks
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    This is what I suspected, but isn't something you can find in a dump file hence the reason why I asked to run the DM Log Collector again and the msinfo since the second attempt also didn't had it.

    The Atheros network adapter driver is the cause of the crash, however it seems to be the USB network adapter because every other network device is from Windows or the LAN device driver from Realtek.
    My suggestion would be to see if there are driver updates available for the USB adapter, if there aren't you better remove it to prevent it from causing problems in the future.
    Code:
    0: kd> lmvm athur
    Browse full module list
    start    end        module name
    93622000 937a6000   athur    T (no symbols)           
        Loaded symbol image file: athur.sys
        Image path: athur.sys
        Image name: athur.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Apr 20 12:05:59 2011 (4DAEB007)
        CheckSum:         0018C064
        ImageSize:        00184000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    Atheros AR9271 Wireless Network Adapter Service	c:\windows\system32\drivers\athur.sys
    
    Name	[00000012] TP-LINK Wireless USB Adapter
    Adapter Type	Not Available
    Product Type	TP-LINK Wireless USB Adapter
    Installed	Yes
    PNP Device ID	Not Available
    Last Reset	27-Apr-16 13:50
    Index	12
    Service Name	athur
    IP Address	Not Available
    IP Subnet	Not Available
    Default IP Gateway	Not Available
    DHCP Enabled	Yes
    DHCP Server	Not Available
    DHCP Lease Expires	Not Available
    DHCP Lease Obtained	Not Available
    MAC Address	Not Available
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    Just a thought.

    The odds of a clone from one computer to a different computer working properly are slim to none.

    The needed drivers will not match.
    The activation COA key will not match.


    In my opinion a clone is/was design to use on the same computer that the clone was made from.
    It was not designed to move from the cloned computer to other computers.
      My Computer


 

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