Blue Screen of Death, while watching netflix and using PS CS5


  1. Posts : 4
    windows 7 pro 64 bit
       #1

    Blue Screen of Death, while watching netflix and using PS CS5


    Have been having some random crashes, replaced HP Officejet driver but it is not working correctly. Noticed a lot of DNS client events and other weird events. I've run Malware Bytes, super antispyware and windows defender scan with no malware showing up. attached zip file with requested info.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Update the BIOS to the most recent version
    https://www.asus.com/Motherboards/CR...Desk_Download/

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 385822
    Code:
    2: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff880`0583a000 fffff880`0631d000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Dec 03 21:55:00 2015 (5660AC24)
        CheckSum:         00AA01F1
        ImageSize:        00AE3000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 1,839
    Windows 7 pro
       #3

    Try updating Silverlight through windows update. Netflix streaming uses that.
      My Computer


  4. Posts : 4
    windows 7 pro 64 bit
    Thread Starter
       #4

    are you recommending the driver reviver software that you have linked to? Or are you suggesting I download it manually from NVIDIA. I have already deleted my drivers and am a bit confused. thx
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    I have only linked to the DDU software and a link to Nvidia, no driver update program.
      My Computer


  6. Posts : 4
    windows 7 pro 64 bit
    Thread Starter
       #6

    oddly the word driver was linked on my end. Thank you for your help. I would like to stay in touch as I try to apply these fixes. Okay?
      My Computer


  7. Posts : 4
    windows 7 pro 64 bit
    Thread Starter
       #7

    I'm installing the graphics driver now. I choose the custom installation for the clean install but do not see the Phys X driver in the package. Is this a separate download. I have deselected all but the graphics driver. Is this correct?
      My Computer


 

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