Random freezing and sometimes leading to BSOD

CompEnthusiast · 27 Apr 2016

Hi all,for past 1 or 2 weeks I'm experiencing random BSOD and freezing problem.I first noticed this issue happening while using an application named "Bluestack"(I would use this for whatsapp from pc.)Whenever I launched it and started chatting then my pc used to freeze and eventually lead to restart just after showing BSOD. Then I completely removed the app but issue is still there.I tried installing latest nvidia driver for my gpu but that too didn't work.Whenever I start my pc ,after running for a while it just freezes and restarts, sometimes showing BSOD and sometimes not.Nothing happens then,even the mouse cursor doesn't move.Meanwhile the network adapter attached with my mobo died.So,I got myself a new NIC card.I don't know whether this has anything to do with this problem or not but still I preferred to mention.I also tried checking for viruses and malwares by running Avast and Malwarebytes respectively but found nothing worthy of mention.

I am enclosing dump file and the sysdata.xml file from last time it happened.

Any help is much appreciated.Thanks in advance.

CompEnthusiast · 28 Apr 2016

No body wants to help ???

**axe0** · 28 Apr 2016

Blue Screen of Death (BSOD) Posting Instructions

CompEnthusiast · 29 Apr 2016

Hi axe0, thanks for your reply.I followed the steps mentioned in the instruction and hence I'm uploading new attachments,please have a look at it and relieve me from the BSOD pain.:):)

**axe0** · 29 Apr 2016

You are running a HP Product ID (PID) on a Gigabyte board.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

Code:

OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Ashin
Registered Organization:   
Product ID:                00426-OEM-8992662-00010 <-- HP PID on Gigabyte board
Original Install Date:     27-Sep-15, 07:20:01 PM
System Boot Time:          29-Apr-16, 06:32:43 PM
System Manufacturer:       Gigabyte Technology Co., Ltd.

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.

CompEnthusiast · 29 Apr 2016

Hi axe0,thanks for your reply but I didn't get you properly.I checked for genuine Windows 7 by checking from Systems under Control Panel and also by clicking on Start button and then typing "activate windows" in the search box(I found these steps on google) and I got the results uploaded below.I didn't understand what you had actually meant by HP product ID.My system is custom build and it's a desktop pc without any connection whatsoever with HP.Would you mind to illustrate a bit??

Thanks in advance..

**axe0** · 29 Apr 2016

You're running a HP OEM key on a Gigabyte retail board, that simply isn't legally possible.