Cold Boot BSOD - Need advice if hardware (RAM) issue


  1. Posts : 12
    Windows 7 Ultimate x64
       #1

    Cold Boot BSOD - Need advice if hardware (RAM) issue


    System Specs
    CPU: Intel(R) Core™ i7-6700K 4.00 GHz
    MOTHERBOARD: MSI Z170A Krait Gaming (White design)
    FAN: Asetek 550LC 120mm Liquid Cooling
    HDD: 512GB SanDisk X300 SATA III SSD
    HDD2: 2TB Toshiba SATA III HDD
    HDD3: 500GB SAMSUNG 850 EVO M.2 500GB SATA III SSD
    RAM: 32 GB (8 GBx4) DDR4/2400MHz Memory (ADATA XPG Z1)
    OS: Windows 7 Ultimate x64 SP1 (Genuine licensed copy)
    POWERSUPPLY: 1050 Watts - EVGA SuperNOVA 1050 GS 80 Plus Gold Power Supply
    VIDEO: EVGA GeForce GTX 980 Ti 06G-P4-4995-KR 6GB SC+
    MONITOR: ASUS VG248QE - 144Hz Refresh Rate
    SOUND: ASUS XONAR DG PCI card


    Backstory

    Starting on March 14th, 2016 I started receiving BSODs when cold booting my system. Prior to this I had not made any hardware changes to my system or ever experienced a BSOD. I initially thought it was tied to these Windows updates:



    However that doesn't appear to be the case after further testing.

    Steps to reproduce:
    1.) Shutdown computer for extended period of time - example: Overnight (8 hours)
    2.) Turn computer on (Cold boot)
    3.) After booting into Windows - don't do much - examples: Let computer sit idle or open Chrome browser
    4.) BSOD

    Crash Dump Analysis


    I did run Driver Verifier for a few tests, so those results can probably be ignored.

    Crash Dump Files:
    Zipped into one archive here: https://dl.dropboxusercontent.com/u/...D/Minidump.zip


    Troubleshooting Steps Taken With No Effect
    Uninstalled Windows updates mentioned above - later reinstalled since error persisted
    Rolled back and updated BIOS to various versions
    Made sure not Overclocking or XMP enabled (wasn't doing this prior to BSOD)
    Rolled back and updated Intel NIC driver to various versions
    Uninstalled: Networx, Unified Remote Server, NVIDIA drivers, Sound Card drivers, Logitech gaming software, all MSI software - since reinstalled since they don't appear to be the cause
    Ran memtest86 overnight for 8+ hours (no errors found)
    SFC /scanow (no errors found)
    CHKDSK (no errors found)

    Next Steps?
    Wipe HD and perform clean install of Windows 7
    Purchase all-new RAM modules


    I'm at crossroads if this is a hardware issue (RAM) or a software issue. The symptoms of only occurring after a cold boot now has me thinking hardware.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    More information is required, follow Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #3

    DM Log attached
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.

    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My Computer


  5. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #5

    OK, I have removed all pirated software from my computer. Any idea if the BSOD is hardware (RAM) related? I read posts with similar symptoms (cold boot BSOD only) and replacing the RAM solved the problem for those users. I just find it strange that my RAM could "go bad" after having no issues since installation.
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Although the verifier crashes are blaming Driver Reference Table - uvhid.sys there is a great chance this is some unknown hardware error as there are more crashes caused by driver
    verifier but no driver was caught.

    That isn't really strange, all hardware can unexpected become faulty no matter how much care you give it.




    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

       Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My Computer


 

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