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Windows 7: I have Blue Screen Every Day

05 May 2016   #1

windows 7 sp 1 64 bit
I have Blue Screen Every Day

I have blue screen every day like i attach. I reinstall factory out of box disk, but I'm still getting same problem.
I did BSOD and post to this thread.
Please tell me what is the problem.

My System SpecsSystem Spec
05 May 2016   #2

Windows 7 Professional x64, Arch Linux

The error code (0x00000116) and driver (atikmpag.sys) indicate the problem is with your ATI video card. Depending on your technical expertise, some things to look into:

1) Overheating. Make sure the laptop is ventilating properly. It may need to be cleaned.
2) Drivers. Make sure video card drivers are up to date.
3) Overclocking. Is the video card overclocked? If so, return it to stock speeds.
4) Underclocking. It may be possible to underclock the video card to improve stability if nothing else works.

I also noticed in your event log a few errors related to the hard drive:

The driver detected a controller error on \Device\Harddisk1\DR1
For that I'd recommend running tests with Sandisk SSD Toolkit, and maybe a disk health monitoring utility if the Toolkit doesn't provide that functionality.
My System SpecsSystem Spec
05 May 2016   #3

Windows 10 Pro

Could you be more specific on the model of your laptop?
There are many Tecra R850 laptops from Toshiba like Tecra R850-1CF, Tecra R850-117, Tecra R850-SP5135L, Tecra R850-S8510, etc.

To add to Alphaniner good post, make sure your BIOS is up to date from Toshiba, follow below instructions for a clean install of your display drivers.
BIOS Version:              TOSHIBA Version 4.10  , 1/8/2013
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from Toshiba. Be sure to ONLY install the drivers using custom/advanced options.
Attachment 386210
0: kd> lmvm atikmpag
Browse full module list
start             end                 module name
fffff880`04ad3000 fffff880`04b1f000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Feb 04 23:33:47 2011 (4D4C7ECB)
    CheckSum:         00048AE6
    ImageSize:        0004C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec

05 May 2016   #4

windows 7 sp 1 64 bit
Model Number

It is Tecra R850- S8530
My System SpecsSystem Spec

 I have Blue Screen Every Day

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