Could Someone Check These Logs


  1. Posts : 3
    Windows 7
       #1

    Could Someone Check These Logs


    I seem to BSOD after a game or application crashes and I try to reopen the application.
    Here are the logs.
      My Computer


  2. Posts : 7,108
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Landyacht.
    For Axeo,BSOD expert
    WU is picking up a monitor driver error, Defender is not updating (month plus), and malwarebytes is problematical as well.

    Roy
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    Hi Landyacht,

    Welcome to the 7forums :)

    Thanks torchwood.

    It seems there are many app crashes and the BSODs are graphical, lots of problems.
    Lets first remove some software which may or may not be a risk for causing BSODs.
    Please remove Gigabyte software, it is known for causing BSODs, especially those that let the system think there is a hardware problem but in reality it is the software delivered with the motherboard.

    Please make sure the software & drivers of Razer is up to date.
    Razer software & drivers is also known to be unstable sometimes, but updating may sometimes help.

    For Malwarebytes there are many reports of errors, please remove it using the uninstall tool & download a new installer.
    Please ensure that you uncheck the trial version at the end of the installation.
    Code:
    5/9/2016 9:27 PM	Application Error	Faulting application name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
    Faulting module name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
    Exception code: 0x40000015
    Fault offset: 0x0007da8a
    Faulting process id: 0xac0
    Faulting application start time: 0x01d1aa398c641610
    Faulting application path: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
    Faulting module path: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
    Report Id: d4901284-162c-11e6-9ad2-94de807f890c
    
    5/9/2016 9:27 PM	Application Error	Faulting application name: mbamscheduler.exe, version: 3.0.2.0, time stamp: 0x5339cec3
    Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
    Exception code: 0x40000015
    Fault offset: 0x0008d6fd
    Faulting process id: 0x844
    Faulting application start time: 0x01d1aa397e360392
    Faulting application path: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
    Faulting module path: C:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dll
    Report Id: c5b1da31-162c-11e6-9ad2-94de807f890c
    Now lets remove the AMD software, some is known for causing BSODs + the drivers may need a reinstallation.
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using this tutorial: AMD Graphics Drivers - Install Without Catalyst Install Manager
    Attachment 386427
    Code:
    1: kd> lmvm atikmpag
    Browse full module list
    start             end                 module name
    fffff880`03f4d000 fffff880`03ff8000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Browse all global symbols  functions  data
        Timestamp:        Mon Mar 21 14:45:33 2016 (56EFFAFD)
        CheckSum:         000B4EA1
        ImageSize:        000AB000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


    Please boot into your BIOS and revert all overclocking back to stock.
    Code:
    [Memory Device (Type 17) - Length 34 - Handle 0032h]
      Physical Memory Array Handle  002ch
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                Node0_Dimm2
      Bank Locator                  Node0_Bank0
      Memory Type                   18h - Specification Reserved
      Type Detail                   4080h - Synchronous
      Speed                         800MHz // Multiply with 2 = 1600 = overclocking
      Manufacturer                  Undefined         
      Serial Number                             
      Asset Tag Number                            
      Part Number                   F3-12800CL9-4


    The malware scans is just for pre-caution.



    Diagnostics Test

     Malware scan


    Please run a threat scan with Malwarebytes*, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware and run a full scan with your AV.
       Note
    *(Uncheck trial version in the installation process)

    Please post the logs of the scans or upload them.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computer


 

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