BSOD after hibernation now happens most days


  1. Posts : 3
    Windows 7 professional 64bit
       #1

    BSOD after hibernation now happens most days


    Found this site on my internet travels looking for a solution.

    About 8-9 months ago, found my PC turned off. I always have it set to 20 mins sleep. Got the problem event name "blue screen" displayed. This happened a few more times over the following months, but recently happens more and more. Now occurring most days and happened 3 times yesterday. It only seems to happen when I'm away from my PC, I assume when it goes to sleep. It has not happened when I have been using the machine. I never see an actual blue screen, just find the PC turned off and get the error message on restart.

    Below is what I see when I turn the machine back on and I've also attached the .dmp file and the requested DM log collector file. Hope someone has some words of advice. This is getting worse

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA800C72FA10
    BCP3: FFFFF80000B9A3D8
    BCP4: FFFFFA801277F010
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\051116-11216-01.dmp
    C:\Users\Mark\AppData\Local\Temp\WER-20623-0.sysdata.xml
    Last edited by Pilsburypie; 12 May 2016 at 04:34. Reason: adding file
      My Computer


  2. Posts : 3
    Windows 7 professional 64bit
    Thread Starter
       #2

    Any thoughts on my issue - help is much appreciated
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    Hi Pilsburypie,

    Welcome to the 7forums.

    As there is only 1 dump this won't be a detailed analysis.

    Basically the crash you provided was caused by the drivers from your Intel Gigabit network adapter.
    Update the drivers provided by ASUS and report back how it goes :)
    P8Z77-V | Motherboards | ASUS Global
    Code:
    0: kd> !irp fffffa801277f010
    Irp is active with 4 stacks 3 is current (= 0xfffffa801277f170)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 fffffa800f074050 00000000 00000000-00000000    pending
    	      Unable to load image \SystemRoot\system32\DRIVERS\e1c62x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for e1c62x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
     \Driver\e1cexpress
    			Args: 00015400 00000001 00000004 00000003
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-fffffa80128ded80    
    
    			Args: 00000000 00000000 00000000 00000000
    
    0: kd> lmvm e1c62x64
    Browse full module list
    start             end                 module name
    fffff880`075a8000 fffff880`075ff000   e1c62x64 T (no symbols)           
        Loaded symbol image file: e1c62x64.sys
        Image path: \SystemRoot\system32\DRIVERS\e1c62x64.sys
        Image name: e1c62x64.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Jul 20 18:37:53 2011 (4E270461)
        CheckSum:         00057931
        ImageSize:        00057000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  4. Posts : 3
    Windows 7 professional 64bit
    Thread Starter
       #4

    Hey - thought I'd post back. Firstly, my BSOD problem has been sorted for a week now. But, not by any intervention by me!

    You're all probably aware of the Windows 10 auto upgrade saga that has been occurring - well I too was caught out. I only wanted to stay on Windows 7 as I worried about a load of programs I have not interacting well with a new OS. I always dismissed the upgrade popups and it has become second nature. So I dismissed one, only to come back to my PC a short while later to find it mid-upgrade....

    Must say I've not noticed any issues as yet and the interface aint too bad..... plus, my BSOD after hibernating has not been present for this last week......

    So, thanks for your suggestions, but I now assume this has to be my last post on the Seven forum as Microsoft have sneakily put me on 10. (I know I can roll back, but I've been pushed now and it is not as bad as I imagined!)
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    Glad to hear your issue is solved :)

    Please mark this thread as solved
      My Computer


 

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