Computer freezing at times followed by either a Blue/Black Screen


  1. Posts : 2
    Windows 7 64 bit
       #1

    Computer freezing at times followed by either a Blue/Black Screen


    My Computer recently has been Blue Screening so i factory reset it however it continues to randomly every hour or so freeze everything (cursor still moves) followed by a black screen (cursor still showing and moving). At some times it also instead just Blue Screens than restarts my PC. Help would be awesome I attached a BSOD report
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi PurpleMountain,

    Welcome to the 7forums :)

    It seems there is no dump present in the uploaded zip file, but as the crash is a 0x116 it means the failure of recovering the display drivers.
    Because there is no dump below suggestion is a guess of which of the 2 GPUs may be the cause, I choose the Nvidia one because these drivers are more often causing BSODs (because they're more often used)

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial to do so NVIDIA Drivers - Avoid Problems
    Attachment 386641
      My Computer


 

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