BSOD while idle/playing games, error 0x0000007a

Isley · 15 May 2016

I was blue screening at random intervals a few months ago, I tried reinstalling windows and got peace for a few months, but then it started again randomly. For the past week or so I've been getting blue screens again for seemingly no reason, its happened while idle, playing a game, nothing open and in locked mode, etc. Originally I thought it was my SSD, but I don't know anymore. I'm aware memtest isn't capable of 100% ruling out RAM, but when I last ran it I had 10 passes without any issue.

**axe0** · 16 May 2016

Hi Isley,

What did you try as possible solution on/for your SSD?

Diagnostics Test

HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests

Short Drive Self Test
Short generic
Long generic

If the short generic fails, no need for the long generic.

Note

Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums

Run HDTune to

scan for errors, no quick scan but full scan
check the health,
benchmark.

It may take some time, but please take the time you need to perform it properly.
Let me know what the results are

of the error scan,
make a screenshot of the health of every hard drive and post the screenshots,
post screenshots with the benchmark of the
- transfer rate,
- access time,
- burst rate,
- cpu usage.

Make a photo of the result and post it.

Isley · 16 May 2016

I managed to blue screen after doing the scan, but the HDD was healthy. I can run it again if you need a picture of it. I did do this before though and the HDD itself was fine. The samsung magician tool for the SSD said it was healthy as well, again. I did run a chkdsk and didn't see anything involving errors pop up. I should have mentioned before to, when I blue screen 90% of the time when I restart I get an error. Its either something about boot manager not being available or no boot device detected, which I have to unplug my HDD and restart to get it to recognize my SSD. How ever, sometimes I also get a message saying my bios does not support the boot device, and I have to then unplug and re-plug my SSD as well. I've crashed without my HDD plugged in, power or anything.

**axe0** · 16 May 2016

Screenshots/photos would be nice to see as asked for.

That sounds like the cabling is the problem, the best way to find that out is by replacing them.

Isley · 16 May 2016

I'll try to get them up later today. By cabling do you just mean the sata cables?

**axe0** · 16 May 2016

With cabling I mean the cables that connect the hard drives, so yes :)

Isley · 17 May 2016

I'm pretty sure I got everything, sorry it took awhile.

**axe0** · 17 May 2016

Unknown attribute failed... very informative HDTune...

Is the SSD firmware up to date?

Isley · 17 May 2016

Yeah it is. When I have to unplug it I usually have to unplug the power cord more times then the sata cords. I haven't blue screened once today so I really have no idea, especially since my last one yesterday didn't generate a dump.

**axe0** · 18 May 2016

A dump not being generated is another symptom of either possibilities

A failing/faulty HDD/SSD
Cabling
Connections

However it can occur that these symptoms lead to other known causes like the memory, improper seated cards or even malware.
Malware can do things a regular person (with not much experience with malware) would be surprised off.
When the memory is bad enough damaged a system can't generate a dump due to the corruption, the data in the memory is verified before a dump is generated.