hangs on starting windows screen then error 0x00000007e

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  1. sov
    Posts : 27
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #11

    Hi again,
    I've done the memtest as recommended. After passes it had still found nothing but by 10 passes errors started appearing. Pics included.
    Is now the time to swap out ram and test individually?

    System specs as best possible are:
    cpu: Intel Pentium dual cpu t3200 @2.00ghz
    hard disk drive: hitachi hts542516k9sa00
    Optical disc drive: pioneer dvd r/w
    total memory: 2048mb
    bios version: 1.60
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #12

    I see an extra problem, you're using 2 different memory make & models.
    Using different memory make & models can cause various of problems, this is why a kit is the best to use.

    Best next step would be to swap your current memory and get a kit instead.
      My Computer


  3. sov
    Posts : 27
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #13

    By kit do you mean 2 sticks of the same brand?
    These ram have worked fine together for the past few years so wouldn't start conflicting now would they?
    Would you suggest replacing them would resolve my issue? I don't want to start throwing too much money at it as its only a cheap laptop.
    Thanks again.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #14

    Yep.

    Hardware can fail at any time, it is sometimes unpredictable but other times it can be predicted like with hard drives you can see with software when you need to replace it.

    Memory isn't very expensive + if it doesn't resolve your issue then your motherboard is faulty & you could simply return the memory Though faulty slots is the worst case which I have seen only a few times in the hundreds of times (or maybe thousands).
    If the worst is the case then you need to get a new laptop.
      My Computer


  5. sov
    Posts : 27
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #15

    ok thanks for your help
      My Computer


  6. sov
    Posts : 27
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #16

    Just tested swapping the the memory in my local computer store and still had the same issue.
    He suggested the only fix was a clean install of windows.
    Can you think of anything else it could be before i try that?
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #17

    A clean install won't help at all when the problem is hardware.
    The only fix is replacement of hardware.
      My Computer


  8. sov
    Posts : 27
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #18

    So as he tested the ram and thats not the issue then it is the motherboard?
    Time for a new laptop....

    If i put the harddrive in a different laptop would it startup as normal? There are some files i would like to recover if possible.
    Thanks.
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #19

    The hard drive contains drivers of the laptop, putting it into another laptop would cause problems because the drivers are altered for the specific hardware.
    What you can do is add it to the laptop, but don't use it as boot device.
      My Computer


  10. sov
    Posts : 27
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #20

    Ok, Thank you for your time.
      My Computer


 
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