atikmpag.sys bsod - random times

Page 1 of 2 12 LastLast

  1. Posts : 6
    Windows 7 Professional x64
       #1

    atikmpag.sys bsod - random times


    Hello, I have been having BSOD for several weeks now. Just had one a few minutes ago and am getting quite fed up with it as this is a pretty new computer. I followed the instructions for the BSOD and am attaching the log file.

    Any help would be appreciated.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial


    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager
    Attachment 387143
      My Computer


  3. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #3

    i did what you said, still got a BSOD today... it keeps saying access denied when trying to ask the mini-dumps, can I just post the dmp file?
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Follow the Blue Screen of Death (BSOD) Posting Instructions when you want to upload the dumps
      My Computer


  5. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #5

    the original post has what following that tutorial says... and like i said when running the tool, it says "access denied) when attempting to read the mini-dump
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    It doesn't read the dumps, it copies them to the zip file.
    Does it happen when you run it at administrator?
      My Computer


  7. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #7

    yes it does the same thing regardless of running as admin or not
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    Go to the Minidump folder location in Windows Explorer, right click while pressing the shift key and choose 'Open command prompt here' Open Command Window Here - Add or Remove Shift + Right Click
    Enter following command, if no problems occur the dumps should then be copied to the desktop.
    Code:
    copy *.dmp %userprofile%\Desktop
    You can then simply let the DM Log collect all other things and upload either 1 or 2 zips, if you want 1 you have to add the dumps or else you have to select the dumps > right click > send to > compressed (zipped) folder
      My Computer


  9. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #9

    Still says access denied, tried just copying it as well also says access denied. The permissions for are correct in the folder, so I am not sure why I cannot access it. I am also logged into the administrator account (and only account) on the computer.
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    Please try to take ownership of the files themself
    Take Ownership Shortcut
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 11:44.
Find Us