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Windows 7: 'Random' BSOD when using browser and/or gaming

27 May 2016   #1

Win Professional SP1 64bit
'Random' BSOD when using browser and/or gaming

Several weeks ago I noticed substantial computer slowing and pursued various options for virus scanning/removing beyond what I was already using (Panda). System came up clear.

Last week I had a BSOD when running Chrome + java based game client.

Today I have had 2 BSOD when using the Chrome and misc programs.

All 3 times the error displayed was: IRQL GT Zero at System Service

Currently using Win 7 in safemode + networking and PC seems to be doing fine--but it seemed to be doing fine prior to BSODs (besides the general slowing)

I have attached the DM files as requested in the guide--lemme know if there's anything else needed. I do tutoring work from my PC and I'm just glad I'm not booked tonight!


My System SpecsSystem Spec
27 May 2016   #2

Windows 7 Professional x64, Arch Linux

Based on a cursory examination of the event log, I would look into the (1) video card and (2) HDD.

1) Make sure the fan is fully functional, the heatsink is clean, and the temperatures remain within safe margins. If you've done any overclocking, disable it for the time being.
2) Run disk self-tests. Most manufacturers provide a utility specifically for their own drives. Seagate's utility will allow basic testing of other brands, and there are also generic utilities. Then run chkdsk to ensure the filesystem is in good order.
My System SpecsSystem Spec
27 May 2016   #3

Win Professional SP1 64bit

Hey there thanks for the response.

Video card fan did some faint twitching (not spinning) when I had the system open a day or two ago--but after researching the topic found that with the temp it was registering at it was normal to have the fan not on. Of course, twitching probably isn't normal--but with a fine temp does that exclude the fan as an issue? Card is new as of Feb 2016

Have run several of the Seagate checks, so far fine. About to run chkdsk and will update then.
My System SpecsSystem Spec

27 May 2016   #4

Win Professional SP1 64bit

Went through the woods on this for misc. reasons but eventually got a full chkdsk run and it did indeed find some issues but I am unaware if this is what caused the problem...Have bolded the things I noticed.

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
838912 file records processed. File verification completed.
1458 large file records processed. 0 bad file records processed. 2 EA records processed. 47 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
992972 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
838912 file SDs/SIDs processed. Cleaning up 6705 unused index entries from index $SII of file 0x9.
Cleaning up 6705 unused index entries from index $SDH of file 0x9.
Cleaning up 6705 unused security descriptors.

CHKDSK is compacting the security descriptor stream
77031 data files processed. CHKDSK is verifying Usn Journal...
37191048 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
838896 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
165258150 free clusters processed. Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

976760828 KB total disk space.
314555180 KB in 356249 files.
199388 KB in 77034 indexes.
0 KB in bad sectors.
973656 KB in use by the system.
65536 KB occupied by the log file.
661032604 KB available on disk.

4096 bytes in each allocation unit.
244190207 total allocation units on disk.
165258151 allocation units available on disk.

Internal Info:
00 cd 0c 00 8c 9c 06 00 27 0d 0c 00 00 00 00 00 ........'.......
d4 10 00 00 2f 00 00 00 00 00 00 00 00 00 00 00 ..../...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
My System SpecsSystem Spec
27 May 2016   #5

Windows 7 Professional x64, Arch Linux

Unfortunately, I can't offer any better suggestion than to wait and see if the problem persists.
My System SpecsSystem Spec

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