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Windows 7: BSODs when playing a game and watching a video at same time.

01 Jun 2016   #1

BSODs when playing a game and watching a video at same time.

Ok first things first, my specs:

Operating System
Windows 7 Home Premium 64-bit SP1
AMD FX-8150 29 C
Zambezi 32nm Technology
16.0GB Dual-Channel DDR3 @ 799MHz (9-9-9-24)
MSI 990FXA-GD80 (MS-7640) (CPU 1) 51 C
VG248 (1920x1080@144Hz)
V243H (1920x1080@60Hz)
3072MB ATI AMD Radeon R9 200 Series (XFX Pine Group) 50 C
596GB Western Digital WDC WD6401AALS-00L3B2 ATA Device (SATA) 42 C
465GB Western Digital WDC WD5000AAKX-001CA0 ATA Device (SATA) 41 C
232GB Samsung SSD 840 EVO 250GB ATA Device (SSD) 40 C
1863GB Western Digital WDC WD2003FZEX-00Z4SA0 ATA Device (SATA) 42 C
Optical Drives
Realtek High Definition Audio

Power Supply
PSU EVGA | 120-PB-0750-KR 750W RT (750 Watt 80+ Bronze)

For several months now, i have been getting BSODs, primarily whenever i watch a video while i am playing any game. it does not necessarily happen the moment i start the video, but generally within 10 minutes of starting the video i will BSOD. i have successfully played graphically intense games like Overwatch, Dirt Rally, for hours without issue. if I then try to watch a video and continue playing. a BSOD will occur soon after. I have done some extensive googling of my symptoms but haven't found anything that sounds like my issue. i have watched to make sure my temps don't get too high, made sure all components are free of dust. I have not been experiencing any graphics artifacts prior to a BSOD. For some games, the display driver will crash, and relaunching that game will trigger a BSOD. Many of my BSODs are not creating minidumps. i have done a clean uninstall/reinstall of my display drivers twice, but that has not resolved the issue. please help! i will try to quickly provide any additional info you may need.


My System SpecsSystem Spec
02 Jun 2016   #2

Windows 7 Home Premium

Hello Sedge/Mike and welcome to Sevenforums! :)

I took a quick peek at your files and there hasn't been a a crash in two months if we look at the dmp files. But in the eventlog there are some hints that there have been crashes.

There is one thing that I'm quite sure it will go homewards. There would be a BIOS update available which would specifically update something that has to do with the CPU called AGESA, so I would recommend that you perform this update, fingers crossed.

So please without further ado head on over to the MSI Download update page and select the latest one:

Cheers, Boris :)
My System SpecsSystem Spec

 BSODs when playing a game and watching a video at same time.

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