BSOD after reinstalling chrome System_service_exception


  1. MajesticMoomin
    Posts : 1
    Windows 7 Home Premium 64bit
       New #1

    BSOD after reinstalling chrome System_service_exception


    Earlier today I decided to reinstall chrome to see if it maybe cut down on the ram usage only to be greeted with a bsod when chrome launched after the fresh install. After the initial bsod whenever windows started up it would hang for a bit then bsod again after a "Installing device drivers" box appeared in the taskbar.

    After hours of racking my brain as I couldn't get to system restore or device manager in time I realised I could just use startup repair to roll back to the last restore but every time I click chrome it won't launch at all and reinstalling again (even after updating all drivers) causes the same issue again. Can anyone help explain to me what's going on?Any help would be much appreciated!


    Here's the bsod errors:

    System_service_exception

    0x000000b (0x00000000c0000005,0xfffff88005a1e064,0xfffff88015779de0,0x0000000000000000)
    Asmtxhci.sys - address fffff88005a1e064 base at fffff88005a00000, Datestamp 55f14f85
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  3. Laith
    Posts : 2,781
    Windows 10 Pro x64
       New #2

    Hiya and welcome to SevenForums!

    You haven't enabled dumps, please do.
    Dump Files - Configure Windows to Create on BSOD

    Also snap a picture of the BSOD when it occurs.
      My Computer
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  4. axe0
    Posts : 7,050
    Windows 10 Pro
       New #3

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.

    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My Computer
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