BSOD during incremental EaseUS backup (eubakup.sys)

Milo212 · 05 Jun 2016

Dumps and whatnot are attached. While I probably have a very old version of the backup software (which doesn't help things; will update it), this is the first time I've gotten the BSOD from this particular driver. Not sure if it is related, but as you will see in the zip that I have a few other BSODs from a few months ago. My biggest concern is if I have a hardware problem.

Any insight would be greatly appreciated.

**axe0** · 05 Jun 2016

Hi Milo212,

Welcome to the 7forums :)

I suggest that you either update or remove the HP software, besides EaseUs was also a driver from HP was flagged.

Code:

fffff880`25cafa48  fffff880`0184e2ceUnable to load image \SystemRoot\system32\DRIVERS\hpdskflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
 hpdskflt+0x22ce

4: kd> lmvm hpdskflt
Browse full module list
start             end                 module name
fffff880`0184c000 fffff880`01856000   hpdskflt T (no symbols)           
    Loaded symbol image file: hpdskflt.sys
    Image path: \SystemRoot\system32\DRIVERS\hpdskflt.sys
    Image name: hpdskflt.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri May 13 20:47:02 2011 (4DCD7CA6)
    CheckSum:         0000E6A7
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Milo212 · 05 Jun 2016

Thanks; where do you see hpdskflt.sys as flagged? I know next to nothing when it comes to windbg; I basically load the dump file and run !analyze -v, and that's it.

**axe0** · 06 Jun 2016

Run the !thread command and use dps {limit} {base} command

WinDBG - The Basics for Debugging Crash Dumps in Windows 10 - Windows 10 Forums
This dumps out the raw stack.

Milo212 · 06 Jun 2016

Thanks, I'll play around with a bit and see what I can find. I haven't used windbg in years (my work is not that close to the metal); it is much more user friendly than it used to be!

BTW, 3,886 posts over a 1 year time span is quite a lot; you must really like helping people :)

Thanks again; given how helpful this site is, I tried disabling my ad blocker on it, as the owners deserve revenue (though I hope they kick a little bit of cash your way, as you guys are the ones that make it valuable). Unfortunately one of the ads was so offensive that I had to re-enable it; it tries to trick people into downloading software (see attached).

**axe0** · 06 Jun 2016

That kind of adds are all over the internet, but we best do not talk about ad blockers because the adds keep the site running.

BTW, 3,886 posts over a 1 year time span is quite a lot; you must really like helping people

Almost 1 year, I have the registration mail which is from 10th of this month in 2015 :)
Though I have at least twice as much posts on the Windows 10 Forums (sister forum) in less time.