BSOD when i normally shut down or restart computer error 0x000000F4


  1. Posts : 2
    Windows 7 Ultimate 64 - bit
       #1

    BSOD when i normally shut down or restart computer error 0x000000F4


    Hello. Because of this problem i can not do anything to update the windows, including windows 10 what I want to install, and new antivirus, because it will never normal to turn off the computer, i can only turn it off with the button. It always appears BSOD with this message: STOP: 0x000000F4 (0x0000000000000003, 0xFFFA800A152060, 0xFFFFA800A152340, 0xFFFF800037DAE40)
    Last edited by dushan; 10 Jun 2016 at 07:53. Reason: ZIP FILE and Minidump
      My Computer


  2. Posts : 2
    Windows 7 Ultimate 64 - bit
    Thread Starter
       #2

    Can anyone help?
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    You are running a Dell Product ID (PID) on a Gigabyte board.
    This makes your installation counterfeit.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    Code:
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Eddie!
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00400 <-- Dell PID on Gigabyte board
    Original Install Date:     2016-01-09, 12:37:57
    System Boot Time:          2016-06-09, 19:41:35
    System Manufacturer:       Gigabyte Technology Co., Ltd.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
      My Computer


 

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