BSOD randomly how do i stop it?

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  1. Posts : 7,050
    Windows 10 Pro
       #21

    Just follow the posting instructions, the attached file won't contain enough for proper analysis.
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  2. Posts : 17
    windows 7 integral 64bits
    Thread Starter
       #22

    this is the zip
    I hope this time it's good
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  3. Posts : 7,050
    Windows 10 Pro
       #23

    Not 100%, but the missing we can collect manually :)

    Follow System Information File - Create in Windows

    Run below command
    Code:
    systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"
    If any problem occurs with the command, please let me know with a screenshot of the error.
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  4. Posts : 17
    windows 7 integral 64bits
    Thread Starter
       #24

    I didnt understand, what should I do with this command?
    The process of the system information file is loading right now !
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  5. Posts : 7,050
    Windows 10 Pro
       #25

    Forgot that part, apologies

    It needs to be entered in a command prompt, best is to run the command prompt as admin to prevent possible problems with admin privilege.
    The command will create a systeminfo.txt file on the desktop, you can upload this file without first creating a zip for it :)
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  6. Posts : 17
    windows 7 integral 64bits
    Thread Starter
       #26

    the msinfo
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  7. Posts : 17
    windows 7 integral 64bits
    Thread Starter
       #27

    I guess now i dont need to enter the cmd ??
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  8. Posts : 7,050
    Windows 10 Pro
       #28

    For the systeminfo.txt you do, it holds some data that I need to know.
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  9. Posts : 17
    windows 7 integral 64bits
    Thread Starter
       #29

    how can i enter the cmd? do i have to run the cmd programm and write
    >systeminfo
    >"%USERPROFILE%\Desktop\systeminfo.txt"

    ? or there's another way?
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  10. Posts : 7,050
    Windows 10 Pro
       #30

    Let I say it in another way:
    1. Search for "cmd" (without quotes),
    2. Right click command prompt,
    3. Choose 'run as administrator',
    4. If any pop-up comes up asking for permission > allow it,
    5. Enter the command in the command prompt that opens and press enter, it should create a file on your desktop called 'systeminfo.txt',
    6. Upload the systeminfo.txt in your next reply.
      My Computer


 
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