Random BSOD


  1. Posts : 4
    Windows 7 Ultimate x64
       #1

    Random BSOD


    Hi , i have a clean install of Win 7 and in 5 days i have this two BSOD ...

    Thanks
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome Zeus mate lets start with some basic stuff as the dumps don't really stick anything out much to me. So could you follow this
    Using HW Info
    PART A:
    You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE
    Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
    Limits +/-
    12v = 11.4 – 12.6v
    5v = 4.74 – 5.25v
    3.3v = 3.135 – 3.465v
    The Power good signal voltage at pin 8 on the 24 pin plug (grey cable) should be the same as the 5v rail reading/s
    See this for the rail voltage info
    PSUs 101: A Detailed Look Into Power Supplies (Section 2.)
    The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
    FOR OTHER COMPONENTS
    PART B:
    Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.

    Run PART A: as the PSU is an often overlooked component when checking out a machine.

    Could you also run this Speccy - Free Download - Piriform and let us know what the temps are.
      My Computer


  3. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #3

    The temps of the PSU are perfect !

    The CPU is 26 c
    Motherboard 26 C
    Graphics 43 C
    HDD and SSD 22 C


    Thanks !
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Ok mate that is one simple thing out of the way now run that HW Info stuff it is important that the PSU is putting out the correct voltages as you know components these days ie the CPU are very susceptible to even tiny fluctuations in a voltage supply. You will see if you read the spiel I sent and that other link the volts have to be withing 5% of the nominal value or the machines components are just not going to work and added to that if the Power Good signal at pin 8 on the 24 pin plug is not kept at 5v then it will not let the machine start up or even work.

    The test itself is very quick to do and will give us some idea of just how the PSU is standing up.
      My Computer


  5. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Here i post a screenshot of the HWinfo , this is fine ? I dont understand if i have to do anymore...

    Attachment 388904
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    You are running an Acer Product ID (PID) on a Gigabyte board
    This makes your installation counterfeit.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    Code:
    Configuraci¢n del sistema operativo:       Estaci¢n de trabajo independiente
    Tipo de compilaci¢n del sistema operativo: Multiprocessor Free
    Propiedad de:                              Zeus
    Organizaci¢n registrada:                   
    Id. del producto:                          00426-OEM-8992662-00006 <-- Acer PID on Gigabyte board
    Fecha de instalaci¢n original:             19/06/2016, 12:08:05
    Tiempo de arranque del sistema:            28/06/2016, 17:41:59
    Fabricante del sistema:                    Gigabyte Technology Co., Ltd.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
      My Computer


  7. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I dont know that my copy is not genuine ... How do i install a valid copy of Windows ? I have to purchase a key ?
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    I have to purchase a key ?
    That is the only way to install a genuine copy.

    From where did you get your activation?
      My Computer


  9. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #9

    ZeusFede said:
    Here i post a screenshot of the HWinfo , this is fine ? I dont understand if i have to do anymore...

    Attachment 388904
    Yep mate PSU all good

    Oh and go to Control Panel > System scroll down to the bottom to check for validation see pic and this https://support.microsoft.com/en-us/...indows-genuine
      My Computer


 

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