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Just follow the posting instructions, the attached file won't contain enough for proper analysis.
Just follow the posting instructions, the attached file won't contain enough for proper analysis.
this is the zip
I hope this time it's good
Not 100%, but the missing we can collect manually :)
Follow System Information File - Create in Windows
Run below command
If any problem occurs with the command, please let me know with a screenshot of the error.Code:systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"
I didnt understand, what should I do with this command?
The process of the system information file is loading right now !
Forgot that part, apologies
It needs to be entered in a command prompt, best is to run the command prompt as admin to prevent possible problems with admin privilege.
The command will create a systeminfo.txt file on the desktop, you can upload this file without first creating a zip for it :)
the msinfo
I guess now i dont need to enter the cmd ??
how can i enter the cmd? do i have to run the cmd programm and write
>systeminfo
>"%USERPROFILE%\Desktop\systeminfo.txt"
? or there's another way?
Let I say it in another way:
- Search for "cmd" (without quotes),
- Right click command prompt,
- Choose 'run as administrator',
- If any pop-up comes up asking for permission > allow it,
- Enter the command in the command prompt that opens and press enter, it should create a file on your desktop called 'systeminfo.txt',
- Upload the systeminfo.txt in your next reply.