Help me BSOD

rexwattie · 14 Jun 2016

Kindly plsss help me know what the cause of BSOD..Thanks

**axe0** · 15 Jun 2016

Please run the tool again and upload a new zip, all files but dumps are missing.

rexwattie · 16 Jun 2016

here again, sorry for missing file

**axe0** · 17 Jun 2016

You misunderstand it, all files but dumps are missing meaning the dumps are present but other files are missing.

kostiau · 17 Jun 2016

Availability of the same Bucket ID

ntkrnlmp.exe ( nt!KiPageFault+260 ) X64_0xD1_CODE_AV_NULL_IP_nt!KiPageFault+260
ntkrnlmp.exe ( nt!KiPageFault+260 ) X64_0xD1_CODE_AV_NULL_IP_nt!KiPageFault+260
ntkrnlmp.exe ( nt!KiPageFault+260 ) X64_0xD1_CODE_AV_NULL_IP_nt!KiPageFault+260
ntkrnlmp.exe ( nt!KiPageFault+260 ) X64_0xD1_CODE_AV_NULL_IP_nt!KiPageFault+260
ntkrnlmp.exe ( nt!KiPageFault+260 ) X64_0xD1_CODE_AV_NULL_IP_nt!KiPageFault+260
Unknown_Image ( ANALYSIS_INCONCLUSIVE ) CORRUPT_MODULELIST
Unknown_Image ( ANALYSIS_INCONCLUSIVE ) CORRUPT_MODULELIST
ntkrnlmp.exe ( nt!KiPageFault+260 ) X64_0xD1_CODE_AV_NULL_IP_nt!KiPageFault+260
ntkrnlmp.exe ( nt!KiPageFault+260 ) X64_0xD1_CODE_AV_NULL_IP_nt!KiPageFault+260
Unknown_Image CORRUPT_MODULELIST

suggests that your problem belong to a software issue.
There is \??\C:\Users\Admin-Pc\AppData\Local\Temp\gkernel.sys driver in your system which i tnink can be related to some kind of unwanted software (like viruses).

So, try to check your system with some antivirus software.

**axe0** · 17 Jun 2016

We'll need more information, from the missing files, for a proper analysis.

I also suggest to delete everything in the C:\Users\Admin-Pc\AppData\Local\Temp\ folder, the best way to ensure not much is in use is after a reboot.

rexwattie · 17 Jun 2016

thanks for the big help :) I will try to do that