Hi guys,
I have been having this issue for quite a while. I can't seem to find out what the root cause is. I've used WinDBG and bluescreenview and all I can gather is that the ntokrnl.exe is somehow connected. Any help is truly appreciated!
Last edited by Alig; 16 Jun 2016 at 12:53.
Please run the DM Log Collector again and upload a new zip, the current zip misses several important files.
Re-ran it as an administrator. Hopefully this contains everything you need.
Does something have to be enabled somewhere? The batch file run without any errors.It goes through and says "done" after each report.
Tried it one more time. Although it says "done" for event viewer logs and others, it only produced the 180KB file.
Diagnostics Test
System File Check
Please try following:
- Open an admin command prompt
- Copy/paste "sfc/scannow" (without quotes) and press enter
- When it finished reboot your system
- Open again an admin command prompt
- Enter sfc/scannow again
If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
Make a photo of the result and post it.
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