Flickering screen at startup - then black screen when I enter password

Hi there,

I developed a problem with my desktop pc yesterday. I was gaming and the screen began to flicker then the game crashed - citing "rendering device lost". I tried to re-load this again and the same thing happened again, this time with a BSOD. I tried a different game and the same thing occured, took slightly longer though. Given it was late I went to bed.

Today on loading up the sign in screen was flickering lots, I entered my password and was met by a black screen. The computer continued to make fan noises as if it was working, but nothing on my screen. This happened again. On restaring my computer the crash report read

"Blue Screen.
6.1.7601.2.1.0.768.3
locale ID 2057
BCcode 1a
BCP1 0000000000005001
BCP2 FFFFF7009080000
BCP3 00000000000009ED
BCP4 B00000000

I've looked at the bug dump, but I was silly and did a system restore before this, so there's no bug dump.


The computer starts and runs fine in safe mode and without the graphics card in.

Since I've done a system restore
Cleaned everything again ( was pretty dust free to start)
Uninstalled and re-installed the graphics card drivers
Re-seated RAM and GPU
Done a memory diagnostic on my RAM
None of these have worked.
I've taken the graphics card out and it runs fine with the onboard GPU.

Some specs:
Intel I5 3570K
GPU - AMD Radeon HD 7870
Corsair Vengeance 8GB RAM
Motherboard: Asus P8Z77M pro
PSU -OCZ Core steam 500W

The pc has worked perfectly for 3-4 years with no issues with games previously. Real Temp GT clocks the GPU temp at 50-60 under load, similiar for CPU.

Do you need any more info to help diagnostically?

Is this all down to my GPU? Does anyone have any suggestions for a fix?

I found this on my notepad:

GFX 23:56:28.143 Heroes of the Storm (B43571)
GFX 23:56:28.143
GFX 23:56:28.143 Executable E:\Battle.net\Heroes of the Storm\Versions\Base43571\HeroesOfTheStorm_x64.exe
GFX 23:56:28.143 <Parameters> -sso=1 -launch -uid heroes
GFX 23:56:28.143 Parent Executable \Device\HarddiskVolume3\Battle.net\Heroes of the Storm\Support64\HeroesSwitcher_x64.exe
GFX 23:56:28.143 Grandparent Executable \Device\HarddiskVolume3\Battle.net\Battle.net.7505\Battle.net.exe
GFX 23:56:28.143 LocalTime 2016-06-16 23:56:28.143
GFX 23:56:28.143 <ComputerUser> Toby
GFX 23:56:28.143 <ComputerName> SPEEDDEMON
GFX 23:56:28.143 <Exe.Architecture> x86_64
GFX 23:56:28.143 <Version> 18.4.43571
GFX 23:56:28.143 <DataBuild> B43571
GFX 23:56:28.143 <CodeBranch> branches/Heroes.18.mid
GFX 23:56:28.143 <CodeRevision> 293141
GFX 23:56:28.143 <Locale.Assets> enUS
GFX 23:56:28.143 <Locale.Data> enUS
GFX 23:56:28.143 <Locale.Install> enUS
GFX 23:56:28.143 <AccountCountry> GBR
GFX 23:56:28.143 ====================================================================================================
GFX 23:56:28.142 DXGI: Available
GFX 23:56:28.267 Resource Cache Override Variable: 0MB
GFX 23:56:28.267 Resource Cache: 2036MB Win64 (8147MB Physical, 13271MB Process Virtual)
GFX 23:56:28.267 Adapter [0]: AMD Radeon HD 7800 Series (VendorID 0x1002 DeviceID 0x6818)
GFX 23:56:28.267 Attempting CreateDevice on adapter [0] (VendorID 0x1002 DeviceID 0x6818)
GFX 23:56:28.306 CreateDevice succeeded
GFX 23:56:28.306 Using adapter [0]
GFX 23:56:28.306 Floating point render targets supported.
GFX 23:56:28.310 DXGI Adapter Name: AMD Radeon HD 7800 Series
GFX 23:56:28.310 VRAM Detected: Dedicated [2027MB] Shared [3817MB] (DXGI)
GFX 23:56:28.310 VRAM Override Variables: Dedicated [0MB] Shared [0MB]
GFX 23:56:28.310 Initialized D3D9 GraphicsDevice: AMD Radeon HD 7800 Series (Driver Version: 8.17.10.1452, VRAM: 2027MB, SVMEM: 3817MB).
GFX 23:56:28.311 VRAM texture space: 1520MB
GFX 23:56:32.301 PerfNotifiers initialized
GFX 23:56:32.350 Lost D3D9 device
GFX 23:56:32.363
GFX 23:56:32.363 D3D9 Device Reset from unknown returned e_errorKindGfx(0)
GFX 23:58:11.616 DirectX call m_device->TestCooperativeLevel() failed with error code D3DERR_DEVICENOTRESET
GFX 23:58:11.616 DirectX call failed with error code D3DERR_DEVICENOTRESET
GFX 23:58:11.616 Lost D3D9 device
GFX 23:58:11.854
GFX 23:58:11.854 D3D9 Device Reset from ::OnRender returned e_errorKindGfx(0)
GFX 23:58:14.927 DirectX call m_device->TestCooperativeLevel() failed with error code D3DERR_DEVICELOST
GFX 23:58:16.044 DirectX call m_device->TestCooperativeLevel() failed with error code D3DERR_DEVICENOTRESET
GFX 23:58:16.045 DirectX call failed with error code D3DERR_DEVICENOTRESET
GFX 23:58:16.045 Lost D3D9 device
GFX 23:58:16.234
GFX 23:58:16.234 D3D9 Device Reset from ::OnRender returned e_errorKindGfx(0)
GFX 00:00:22.191 DirectX call m_device->TestCooperativeLevel() failed with error code D3DERR_DEVICELOST
GFX 00:00:23.073 DirectX call m_device->TestCooperativeLevel() failed with error code D3DERR_DEVICENOTRESET
GFX 00:00:23.074 DirectX call failed with error code D3DERR_DEVICENOTRESET
GFX 00:00:23.074 Lost D3D9 device
GFX 00:00:23.261
GFX 00:00:23.261 D3D9 Device Reset from ::OnRender returned e_errorKindGfx(0)
GFX 00:02:42.434 Lost D3D9 device

Here's the dxdiag file from the BDO collector

Edit - added all the other files - does the system restore I did affect these files?

I've taken out the graphics card so the issues have ceased, but would like to know if it's definitely due to the card

Any suggestions?