New
#31
Yes and I reuploaded the txt files
The Mgadiag report is confirming that it is indeed the Korean version
- Highly unlikely to have been shipped with that computer-.
Now there are a couple of other Non standard replies in it
The major ones
Tampered Time Stamp, from a file installed 21 jan 2016
A file mismatch in the file data section - systemcpl
Activex and the associated Admin file is not Registered
(to clear the above KB971033 needs to be installed)
The SLIC table is not showing the Bios Type
Install KB971033
rerun the report, (in normal mode)
Roy
Can you also confirm
Where the install media came from.
Was the original OS W8.
Roy
Look I cannot access normal mode at all
And for what I can remember it never had W8
Easy enough to check if its W7, theres a sticker on the bottom, or in the battery compartment
It will state HP OEM W7 Ultimate and also a back-up key.
If its W8 there will be a small MS logo sticker.
Roy
2016-06-18 12:14 - 2009-07-14 12:37 - 00000000 ____D C:\Windows\registration
This indicates first use(Vista)
Last edited by torchwood; 19 Jun 2016 at 18:30.
But what can I do when I cannot access normal mode? I know there is a key under the laptop but can't do anything about it
Do I need normal mode to get me back
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Hello,
I have asked about my BSOD before, and thankfully people are politely helping me by asking for files that display all the processes on this laptop.
But, here are my conditions right now - As my condition seem like the only one.
- I CANNOT boot normal mode AT ALL - Most instructions avaliable seem to talk about things I CANNOT do right now
- No search functions - Cannot use start to search up files
- What happened was I was using a virus infected lapton with no way to download MBAM, So I did in safe mode plus disk cleanup and after that I cannot boot it into normal mode
- WINDOWS 7 is unlicenced plus the loss of functions - So even if I find my code I cannot do anything about it - And I cannot find a way to reactivate using safe mode
- As said, this problem has occured after using safe mode to resolve malwares
So I feel like the only option is to reinstall - If I cannot find sources outside that meet my criteria, it feels toast.
Last edited by noegh555; 20 Jun 2016 at 02:14.
Safe mode is not for daily usage, as not all drivers are loaded.
As you have been infected and we CANNOT determine exactly what type of malware it is, the SAFEST and recommended solution is a clean re-install.
Make a copy of your personal files first, but scan the recovery media BEFORE you re-install it.
You do have a couple of options, a factory reset from the recovery drive, If you have a set of recovery discs use them, or contact HP for a new set, or lastly purchase a new W7 ultimate
(note W7 ultimate is the most pirated OS and quite hard to come by, if you do purchase a set check the vendor first).
For the first 2 options you will have to use the back-up key on the bottom of your laptop.
This key may well be Korean version specific, and as part of the initial validation it will look for a geographical identifyer in your system, so you may have to complete activation by phone.
Roy