BSOD death, no minidumps generated, random times

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  1. Posts : 29
    Windows 7 Ultimate x64
       #1

    BSOD death, no minidumps generated, random times


    Hello,

    I am trying to troubleshoot daily BSOD's on my Microsoft 7 computer. I had BSOD's last year on this same computer and it ended up being a bad stick of ram. Once I removed the ram the BSOD's went away.


    Now I am seeing BSOD's on a daily basis, but the minidumps are not generating like they were last year. In fact the same minidumps from last summer are still in the minidump folder.

    I am uploading the DM Log Collector. Let me know if you need more information.

    I uploaded a new DM Log Collector file. The first one was corrupt.
    Last edited by adjc98; 18 Jun 2016 at 19:28. Reason: More info
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Please provide some system information manually System Information File - Create in Windows




    Diagnostics Test

     System File Check


    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

    Make a photo of the result and post it.
      My Computer


  3. Posts : 29
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Ran SFC two times


    I got this below when I ran SFC a second time. Do you still need the CBS file?

    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Windows\system32>sfc/scannow
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    Windows Resource Protection did not find any integrity violations.
    
    C:\Windows\system32>
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    As said only when SFC cannot fix corruption.
      My Computer


  5. Posts : 29
    Windows 7 Ultimate x64
    Thread Starter
       #5

    The computer is still blue screening about twice a day. I am still not getting any minidumps and the system log is stating:

    The previous system shutdown at 1:56:25 PM on ‎6/‎22/‎2016 was unexpected.

    I am not sure where to go from here. Any suggestions?
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    I requested a system file, this file is necessary for analysis for proper suggestions.
    Some files contain event logs, the event logs may provide reasons why no dump is created. The system file is 1 of the files that contain event logs.
      My Computer


  7. Posts : 29
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I missed that file request, but see it now that you said something. I will try and get it uploaded tonight. Thanks.
      My Computer


  8. Posts : 29
    Windows 7 Ultimate x64
    Thread Starter
       #8

    System Info


    Here is the system info file. Let me know if you need anything else.

    Thank you.
      My Computer


  9. Posts : 29
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Blue Screen Screenshot


    I am also attaching a photo of the last blue screen that I saw. It had a Memory_Managment indicator on it so I ran a Windows memory test. It doesn't look like it found any bad pages.

    Here is the xml of the result:


    Code:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> 
    - <System> 
    <Provider Name="Microsoft-Windows-MemoryDiagnostics-Results" Guid="{5F92BC59-248F-4111-86A9-E393E12C6139}" /> 
    <EventID>1101</EventID> 
    <Version>0</Version> 
    <Level>4</Level> 
    <Task>0</Task> 
    <Opcode>0</Opcode> 
    <Keywords>0x8000000000000000</Keywords> 
    <TimeCreated SystemTime="2016-06-24T03:00:45.486668000Z" /> 
    <EventRecordID>152494</EventRecordID> 
    <Correlation /> 
    <Execution ProcessID="4912" ThreadID="4916" /> 
    <Channel>System</Channel> 
    <Computer>MikeOffice</Computer> 
    <Security UserID="S-1-5-18" /> 
    </System> 
    - <UserData> 
    - <Results xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/Reliability/Postboot/Events"> 
    <LaunchType>Manual</LaunchType> 
    <CompletionType>Pass</CompletionType> 
    <MemorySize>24269</MemorySize> 
    <TestType>10</TestType> 
    <TestDuration>269</TestDuration> 
    <TestCount>12</TestCount> 
    <NumPagesTested>6211823</NumPagesTested> 
    <NumPagesUnTested>1125</NumPagesUnTested> 
    <NumBadPages>0</NumBadPages> 
    <T1NumBadPages>0</T1NumBadPages> 
    <T2NumBadPages>0</T2NumBadPages> 
    <T3NumBadPages>0</T3NumBadPages> 
    <T4NumBadPages>0</T4NumBadPages> 
    <T5NumBadPages>0</T5NumBadPages> 
    <T6NumBadPages>0</T6NumBadPages> 
    <T7NumBadPages>0</T7NumBadPages> 
    <T8NumBadPages>0</T8NumBadPages> 
    <T9NumBadPages>0</T9NumBadPages> 
    <T10NumBadPages>0</T10NumBadPages> 
    <T11NumBadPages>0</T11NumBadPages> 
    <T12NumBadPages>0</T12NumBadPages> 
    <T13NumBadPages>0</T13NumBadPages> 
    <T14NumBadPages>0</T14NumBadPages> 
    <T15NumBadPages>0</T15NumBadPages> 
    <T16NumBadPages>0</T16NumBadPages> 
    </Results> 
    </UserData> 
    </Event>
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    The msinfo is corrupted.

    Please do not upload logs from the event viewer, those are mostly useless when it comes to BSODs. Run the DM Log Collector.
      My Computer


 
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