BSOD ramdom, error 0x00000019

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  1. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #11

    here
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #12

    Forgot the language, I cannot read your language.

    Please change the system language, run following command in an admin command prompt and upload the text file that is created on the desktop.
    Code:
    wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"
      My Computer


  3. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #13
    Last edited by RoNaLdEscUzA; 21 Jun 2016 at 20:04.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #14

    The language pack you installed did not install proper, it doesn't match the version of your system.
    Code:
    Event[55238]:
      Log Name: System
      Source: Microsoft-Windows-LanguagePackSetup
      Date: 2016-06-21T16:54:53.777
      Event ID: 1015
      Task: Installing language pack
      Level: Error
      Opcode: Validate that language pack can be installed
      Keyword: N/A
      User: S-1-5-21-112575851-986457076-2742265770-1001
      User Name: Alexander-PC\Alexander
      Computer: Alexander-PC
      Description: 
    The language pack version for en-US does not match your current system. Please download the appropriate language pack that matches the version of your system.
    
    Event[55244]:
      Log Name: System
      Source: Microsoft-Windows-LanguagePackSetup
      Date: 2016-06-21T17:07:32.745
      Event ID: 1018
      Task: Installing language pack
      Level: Error
      Opcode: Pass control to CBS to install the language pack
      Keyword: N/A
      User: S-1-5-21-112575851-986457076-2742265770-1001
      User Name: Alexander-PC\Alexander
      Computer: Alexander-PC
      Description: 
    CBS failed to install the language pack for en-US. Returned CBS error code 0x80070002.


    I have found what I thought would be there with the 0x77 crash. There are quite a few event logs like below.
    Code:
    Event[55030]:
      Log Name: System
      Source: Ntfs
      Date: 2016-06-21T12:59:38.259
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Alexander-PC
      Description: 
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume1.



    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

       Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My Computer


  5. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #15

    i forgot the capture for long generic test but it pass
    sorry but the log is in spanish
      My Computer


  6. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #16

    this happened twice
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #17

    No problem about the language of the log, Google Translate is good enough to translate it :)

    I recommend that you run chkdsk C: /r (again) a few times.
      My Computer


  8. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #18

    I did the chkdsk two times but blue screen appears again
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #19

    Let I say this, whenever you post about a new BSOD also upload a new zip, that spares time:)

    Also upload the last chkdsk log please.
      My Computer


  10. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #20

    ok these are the last archives
      My Computer


 
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