BSOD ramdom, error 0x00000019

**axe0** · 25 Jun 2016

Chkdsk looks good, unfortunately the zip again contains very few files & there is no dump in the zip since 23th.

RoNaLdEscUzA · 25 Jun 2016

I send you the minudumps hopefully they help
I will try to get information on 25/06 with Dm collector

**axe0** · 26 Jun 2016

Please follow this suggestion

Please open BitDefender and go to the modules,
Go to the firewall settings,
Uncheck 'Block port scans in the network',
Reboot your system <-- IMPORTANT

RoNaLdEscUzA · 26 Jun 2016

is this ok????

torchwood · 26 Jun 2016

Hi Ronald,
In the last >> partial << log, which points to more problems
there are entries for another anti-virus AVG, did you uninstall it with THEIR uninstaller or just from remove programmes.
and according to your system specs you are also running different makes of RAM.
Both of the above can cause system instability issues.

Can you also run this tool copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

Roy

note your system specs are incompatible when you look up that motherboard, more problems

**axe0** · 26 Jun 2016

RoNaLdEscUzA said:

is this ok????

Incomplete zip, but that does not matter much for once :)

RoNaLdEscUzA · 26 Jun 2016

tool result

**axe0** · 26 Jun 2016

Seems I've missed an important thing, possibly because some details aren't present in quite a lot dumps.

You are running an Acer Product ID (PID) on an ASUS board.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.

RoNaLdEscUzA · 26 Jun 2016

thank you axe0 and torchwood