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Windows 7: BSOD after updating graphics driver, error 0x00000116

29 Jun 2016   #11
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Quote   Quote: Originally Posted by Rishelle View Post
I'm also unable to find support for this model on Sony Asia Pacific website.
This link,

Support for SVE15138CG : E Series : VAIO&reg Notebook & Computer : Sony Asia Pacific

Switch to the downloads tab and put the info in the area in red like this,

Attachment 388786

And you'll see it lists a bunch of drivers listed as compatible with SVE15 series,

Attachment 388787


My System SpecsSystem Spec
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01 Jul 2016   #12
Rishelle

Windows Professional x64
 
 

I tried this method, but after installing the graphics driver (AMD) it gives me the BSOD as well.
My System SpecsSystem Spec
01 Jul 2016   #13
axe0

Windows 10 Pro
 
 

That pretty much confirms a faulty GPU, we cannot do anything to repair/replace faulty components besides giving suggestions of what you could do. If warranty is present use it to return the laptop, else the GPU needs to be disabled.
My System SpecsSystem Spec
.

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 BSOD after updating graphics driver, error 0x00000116




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