Windows 7 crashes and bluescreen issue


  1. Posts : 7
    Windows 7
       #1

    Windows 7 crashes and bluescreen issue


    Hi, I'm currently using Windows 7 x86 rtm7600 ultimate,
    and I used it for 3weeks now and it worked fine.
    but 3 to 4 days ago, windows started to crash randomly.
    So it begins with my display freezing with bluescreen and restart.

    I think some of my drivers are crashed because I am using HP Vista drivers.

    I attached my minidump files for 3days dump files

    Please help me out what drivers or programs are crashing.
      My Computer


  2. Posts : 2
    Windows 7
       #2

    I was having the same problem. It crashed every few hours. It started after a McAfee update and a Windows update. One of them caused it. I downloaded Uniblue registry booster onto the computer and bought it. It found over 500 registry errors and cleaned them up. I then ran its defrag utility on the registry, then restarted the computer and no more problems. I have used the program on my older boxes but was kind of surprised that my new VAIO needed it. I guess it is a registry problem since it fixed it but i could not tell you what the program did in particular.
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    juhwani3314 said:
    Hi, I'm currently using Windows 7 x86 rtm7600 ultimate,
    and I used it for 3weeks now and it worked fine.
    but 3 to 4 days ago, windows started to crash randomly.
    So it begins with my display freezing with bluescreen and restart.

    I think some of my drivers are crashed because I am using HP Vista drivers.

    I attached my minidump files for 3days dump files

    Please help me out what drivers or programs are crashing.
    Hi and welcome

    I took a quick look at your dmp files. the cause is pretty obvious. Hardware.

    I would update the video driver
    run system file check to verify and repair your system files
    type cmd in search>right click and run as admin>sfc /scannow
    If you are overclocking stop
    If you have a raid update its driver

    Have you changed any hardware lately? ram, HD, usb, etc?

    Hope this helps and of course if you have any more BSOD upload the dmp

    Ken J+
    Two of them were straight hardware the third was your video driver


    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\K\Desktop\111509-38142-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*d:\symbols*Symbol information
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x81e3c000 PsLoadedModuleList = 0x81f84810
    Debug session time: Sun Nov 15 03:56:10.648 2009 (GMT-5)
    System Uptime: 0 days 0:00:34.273
    Loading Kernel Symbols
    .....................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 124, {0, 86329024, 0, 0}

    Probably caused by : hardware

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, Machine Check Exception
    Arg2: 86329024, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.


    Debugging Details:
    ------------------


    BUGCHECK_STR: 0x124_GenuineIntel

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    STACK_TEXT:
    8b917cc4 81f0afc5 86329008 81fa3c28 81fa3c20 nt!WheapCreateTriageDumpFromPreviousSession+0x32
    8b917ce4 81f0bdef 81fa3c20 86329008 81fa3c50 nt!WheapProcessWorkQueueItem+0x56
    8b917d00 81ea9f2b 81fa3c20 00000000 8460e798 nt!WheapWorkQueueWorkerRoutine+0x1f
    8b917d50 8204a66d 00000001 a39a1549 00000000 nt!ExpWorkerThread+0x10d
    8b917d90 81efc0d9 81ea9e1e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: hardware

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_BUS_PRV

    BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_BUS_PRV

    Followup: MachineOwner
    ---------
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:20.
Find Us