BSOD at random times/more often while gaming(atikmdag.sys/dxgkrnl.sys)

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  1. Posts : 9
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD at random times/more often while gaming(atikmdag.sys/dxgkrnl.sys)


    I've been having random blue screens for a few months and it stopped for a few weeks and recently started to happen again, I've looked at the dump files with WhoCrashed and this is what caused the crashes. I've tried updating and clean installing drivers and that didn't help any.

    On Fri 7/1/2016 4:46:48 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\070116-18142-01.dmp
    This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x6F63)
    Bugcheck code: 0x100000EA (0xFFFFFA800A8FE060, 0x0, 0x0, 0x0)
    Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
    file path: C:\Windows\system32\drivers\dxgkrnl.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics Kernel

    On Fri 7/1/2016 4:46:48 AM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag+0x75710)
    Bugcheck code: 0xEA (0xFFFFFA800A8FE060, 0x0, 0x0, 0x0)
    Error: THREAD_STUCK_IN_DEVICE_DRIVER
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver

    specs
    CPU: i5 4460
    GPU: r7 260x
    windows 7 professional 64bit
    RAM: 8.00 GB
    Mobo: h97m pro4
      My Computer


  2. Posts : 9
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #2

    Bump. Just blue screened again with the same problem
      My Computer


  3. Posts : 9
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    bump, anyone have any suggestions?
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Bumping your posts to get attention is not advised for the follwing reasons:

    It is against forum rules to bump your posts early and/or excessively - Rule #2
    Bumping your post removes your thread from the Unanswered Threads List, this will lessen the chance of someone looking in.
    Posting multiple times in your own thread will give the appearance you're receiving help, again reducing the chance of someone looking in.
    Upload a new zip from the DM tool.
      My Computer


  5. Posts : 9
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    axe0 said:
    Bumping your posts to get attention is not advised for the follwing reasons:

    It is against forum rules to bump your posts early and/or excessively - Rule #2
    Bumping your post removes your thread from the Unanswered Threads List, this will lessen the chance of someone looking in.
    Posting multiple times in your own thread will give the appearance you're receiving help, again reducing the chance of someone looking in.
    Upload a new zip from the DM tool.
    I reinstalled windows and still getting the blue screen, here's another zip but I assume it's the hardware now. Is there anything I could try to do like would cleaning it or anything that could possibly help? or do i need to just buy a new graphics card
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Please try following first & make sure you're not overclocking anything.

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager
    Attachment 389059
    Code:
    1: kd> lmvm atikmdag
    Browse full module list
    start             end                 module name
    fffff880`0f040000 fffff880`10a83000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Jun 21 23:38:31 2016 (5769B3D7)
        CheckSum:         019C9A7A
        ImageSize:        01A43000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  7. Posts : 9
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    axe0 said:
    Please try following first & make sure you're not overclocking anything.

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager
    Attachment 389059
    Code:
    1: kd> lmvm atikmdag
    Browse full module list
    start             end                 module name
    fffff880`0f040000 fffff880`10a83000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Jun 21 23:38:31 2016 (5769B3D7)
        CheckSum:         019C9A7A
        ImageSize:        01A43000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I am not overclocking anything, and prior to reinstalling windows I used DDU and to reinstall drivers and I kept crashing, so I did it again but using older drivers this time.
    Last edited by Digiiiii; 05 Jul 2016 at 16:24.
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    Please ensure that you only install the drivers, see the tutorial for how to do it:)
      My Computer


  9. Posts : 9
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    Still getting the same bsod, went a few weeks without and and now I've had a few in the past few days even after reinstalling drivers with DDU.
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    Install the newest AMD drivers, first remove everything with DDU and install the drivers via the tutorial

    Is a reseat or moving to another slot been tried?
      My Computer


 
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