I've had this computer for about 6 months now, and for the first few months, it was absolutely no problem. Then when I played League of Legends, it started to have blue screens. It also happens when I play other steam games like Garry's mod, Border lands 2, etc. I'm sorry I'm kind of a novice with computers so If I miss any information please let me know! Here is the log. Thanks!
Hi Zentix,
Please run the DM Log Collector again, many files are missing.
Please check in %systemroot%\minidump for any file present of a recent date, there is a possibility the files present need to be uploaded manually if they are not present in the next zip of the DM Log Collector.
You can upload the dumps manually by selecting them, right click > 'send to' > compressed (zipped) folder and upload the zip file created.
There are no files in there since I ran CCleaner before this, sorry about thatI will post the minidump files when I get another blue screen if that is okay.
Last edited by Zentix; 01 Jul 2016 at 14:14. Reason: Additional information
Please do NOT use Ccleaner while troubleshooting, we cannot have important data gone.
Unfortunately this means that we'll have to wait until another BSOD occurs, if another occurs upload a new zip created by the DM Log Collector.
It says there is no no minidump there, and I also checked the folder manually.
Remove these programs and revert back the changes they have made using a restore point or another backup prior the use.
Code:Start Menu\Programs\Advanced SystemCare Public:Start Menu\Programs\Advanced SystemCare Public Start Menu\Programs\Driver Booster 3 Public:Start Menu\Programs\Driver Booster 3 Public Start Menu\Programs\IObit Uninstaller Public:Start Menu\Programs\IObit Uninstaller Public
I also.. dont have a system restore and I removed them
If I may.
What laptop is this problem on?
A Dell or HP?
From Zentix System Specs
Computer type Laptop
System Manufacturer/Model Number Dell
Quote