5 Computers Started Randomly Crashing in the Office


  1. Posts : 1
    wINDOWS 7
       #1

    5 Computers Started Randomly Crashing in the Office


    This is The Memory dump from one of them.
    I hope someone can tell me what is going on. this is Frustrating.




    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.23455.x86fre.win7sp1_ldr.160516-0600
    Machine Name:
    Kernel base = 0x82c54000 PsLoadedModuleList = 0x82da0e30
    Debug session time: Wed Jul 6 10:27:15.364 2016 (UTC - 5:00)
    System Uptime: 0 days 1:01:21.994
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    Loading unloaded module list
    .......
    2: kd> !analyze
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck DF, {82e6ceb8, 85fcabf0, 85fcabf0, 0}
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    Followup: MachineOwner
    ---------
    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    IMPERSONATING_WORKER_THREAD (df)
    A workitem forgot to disable impersonation before it completed.
    Arguments:
    Arg1: 82e6ceb8, Worker Routine that caused this bugcheck.
    Arg2: 85fcabf0, Parameter passed to this worker routine.
    Arg3: 85fcabf0, Pointer to the Workitem.
    Arg4: 00000000
    Debugging Details:
    ------------------

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    BUGCHECK_STR: 0xDF
    PROCESS_NAME: System
    CURRENT_IRQL: 0
    LAST_CONTROL_TRANSFER: from 82cd2476 to 82d33c24
    STACK_TEXT:
    8e58bbf0 82cd2476 000000df 82e6ceb8 85fcabf0 nt!KeBugCheckEx+0x1e
    8e58bc50 82e6145b 00000001 a597dc91 00000000 nt!ExpWorkerThread+0x278
    8e58bc90 82d059c9 82cd21fe 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19

    STACK_COMMAND: kb
    SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: Unknown_Module
    IMAGE_NAME: Unknown_Image
    DEBUG_FLR_IMAGE_TIMESTAMP: 0
    FAILURE_BUCKET_ID: 0xDF_ANALYSIS_INCONCLUSIVE
    BUCKET_ID: 0xDF_ANALYSIS_INCONCLUSIVE
    Followup: MachineOwner
    ---------
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2
      My Computer


  3. Posts : 2,774
    Windows 7 Professional 64-bit
       #3

    BSOD dump - I have no idea what I'm reading, so I'm approaching from another vantage-point:
    What if anything was recently installed or removed on these computers? On the server?
    Any recent PC-fixer/driver updater, software updater, etc. utility installed on these computers?
    Hardware changes without corresponding software/driver changes? Or, the reverse possible?
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    The content posted from the dump is not enough to say anything of possible causes, it is quite a very minimum that is posted.
      My Computer


  5. Posts : 2,774
    Windows 7 Professional 64-bit
       #5

    Axe, are my questions ok for this thread?
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    What if anything was recently installed or removed on these computers
    This one is a good one, often recent changes causes issues.

    Any recent PC-fixer/driver updater, software updater, etc. utility installed on these computers?
    Also a good one, but we'll need the logs to see it ourselfs because many are not aware of the presence.

    Hardware changes without corresponding software/driver changes? Or, the reverse possible?
    For this one counts the answer for recent changes.
      My Computer


 

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