Random BSOD

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  1. Posts : 17
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Random BSOD


    My PC is randomly blue screening. I have a fresh Win7 install and haven't updated any hardware recently. I've attached my log, let me know if you need any further info. Thanks for the help!

    -Joe.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome Joe mate first up looks like a graphics problem to me at least so with the new install I am assuming you updated the driver for that card ?? Drivers & Tools

    Code:
    MODULE_NAME: dxgkrnl
    
    FAULTING_MODULE: fffff80002e56000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  57089792
    
    FAULTING_THREAD:  fffffa800972aa80
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_FAULT
    Edit Meant to mention might be worth trying reseating the card - simple thing but happened to me recently.
      My Computer


  3. Posts : 17
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Thanks for the reply! Yes I installed the newest AMD graphics driver for my specific card. I just reseated the card but no luck, I continue to receive the same BSOD. I should mention that I was getting the same BSOD before my fresh install of windows. Is it possible my card is going to shit? I'm now getting odd performance problems, for example, when I open up a game (Overwatch) my second monitor goes black. If I use ALT+TAB a bit I can get it back to working somewhat better but what ever is on that screen remains frozen. AMD Support wants me to put my card in another PC to test it but that's a hassle. Any advice or further ideas?
      My Computer


  4. Posts : 17
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    Just received a message from my windows action center saying "ati graphics driver has stopped working (1) times.." I haven't seen this before. I hope it helps with a solution.
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #5

    Joe have you ran any tests on that card?? if not then it might be worth while running the Furmark one
    FurMark and if you can can you check for the temps on the machine Speccy is just as good any Speccy - Free Download - Piriform
      My Computer


  6. Posts : 17
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    ICIT2LOL said:
    Joe have you ran any tests on that card?? if not then it might be worth while running the Furmark one
    FurMark and if you can can you check for the temps on the machine Speccy is just as good any Speccy - Free Download - Piriform
    I just ran the FurMark stress test for 10 minutes and everything seems fine. My temp stayed at 80 degrees celsius during the test.
      My Computer


  7. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #7

    Ok mate might ask for some help on this one as I am stuck at where we are but just as a matter of interest did you notice the temps on the CPU when you ran that test??
      My Computer


  8. Posts : 1,849
    Windows 7 pro
       #8

    I suggest that you remove the driver and reinstall it. Use this program to make sure that it is gone. Display Driver Uninstaller Download version 16.0.0.4
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #9

    Hi cJoe690,
    Welcome to the 7forums :)

    If you are overclocking anything, please revert back to stock while troubleshooting.

    As others have suggested, please (re)install/update your AMD display drivers. Follow below instructions for only installing the drivers, sometimes software may cause problems.

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager
    Attachment 389237
    Code:
    1: kd> lmvm atikmdag
    Browse full module list
    start             end                 module name
    fffff880`0f099000 fffff880`10ad6000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Jun 02 22:48:48 2016 (57509BB0)
        CheckSum:         019C13AD
        ImageSize:        01A3D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4



    Diagnostic test

     GPU TEST


    Run Furmark to test your GPU. Furmark tutorial

       Note
    Run Furmark for around 30 minutes


       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high

    Make a photo of the result and post it.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My Computer


  10. Posts : 17
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    ICIT2LOL said:
    Ok mate might ask for some help on this one as I am stuck at where we are but just as a matter of interest did you notice the temps on the CPU when you ran that test??
    Thanks for trying. My CPU temp during the GPU stress test was 44c Max.

    townsbg said:
    I suggest that you remove the driver and reinstall it. Use this program to make sure that it is gone. Display Driver Uninstaller Download version 16.0.0.4
    I've tried this plenty of times but gave it another try using the program you recommended to uninstall the driver. Unfortunately it did not work, I received the same BSOD shortly after.

    I really do appreciate the help guys! Any other ideas?
      My Computer


 
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