BSOD when PC shuts down with USB HDD attached

martinlest · 10 Jul 2016

For some years I have used an external HDD (USB) as a backup device, and wrote a script which, when backing up is complete, shuts down the PC. This has worked for at least five years without a hitch.

The past week however, I have started to get a BSOD - DRIVER_POWER_STATE_FAILURE; 0x09F - when the PC shuts down. If I shut down without the HDD plugged in, no problem. The HDD itself seems fine and the backups complete OK.

I haven't installed any Windows updates that might account for this, so any idea why a stable system may suddenly start behaving like this?

I attach minidumps for the last two instances...

Many thanks,

Martin

it0uchpods · 10 Jul 2016

Hi,
Have you tried a different USB enclosure, or USB thumb drive?

Try to reinstall the driver. I can provide instructions if necessary.

Best of Luck,
Josh

martinlest · 10 Jul 2016

Yes - I need to test whether this happens if I use a different external HDD (it's one I bought, not a 'home-made' one, Toshiba I think, but not sure as I write this).

Which driver would I need to reinstall exactly?

Thanks

it0uchpods · 10 Jul 2016

Hi,

You'll want to reinstall the device driver for the hard drive.

Start --> Search for devmgmt.msc

Run it

Look under "Disk Drives" and right click your drive, select Uninstall, and click all the positive options. (OK, Yes, Allow, Continue)

Unplug the USB HDD when finished.

Restart the PC.

Plug the USB HDD in again. Does the BSOD still occur?

Best of Luck,
Josh

**axe0** · 10 Jul 2016

Hi martinlest,

The dumps blame a certain driver which is unknown to me, to identify this driver I would need more information.
Please follow Blue Screen of Death (BSOD) Posting Instructions

martinlest · 10 Jul 2016

Oh, right Josh - yes, I was stupidly thinking I needed to reinstall a 3rd. party driver for some reason.. So anyway, I uninstalled the drive, unplugged it and restarted the PC (the PC wouldn't shut down first time round, waited several minutes then hit 'reset' - seems OK since) and then plugged the drive back in. Ran a shortened version of the backup with auto shutdown - and all was fine. So maybe things will be OK. I'll wait till I do a full backup next before I say it's fixed, though I can't see why the backup itself (using XXCopy) should make a difference. I'll post back if the problem persists. Thanks!

What was the driver mentioned, 'axe0'? If I get another BSOD I'll follow the instructions and upload again. Thank you.

**axe0** · 10 Jul 2016

I would recommend to follow the instructions now, if another BSOD happens any later than today I won't analyze it until next week as I will be on vacation.

Layback Bear · 10 Jul 2016

Happy vacationing Martijn!

martinlest · 10 Jul 2016

Hi - yes, have a good holiday!

Log attached. Thanks

Martin

**axe0** · 10 Jul 2016

SaiK075C.sys is the cause, unfortunately I am still unable to find where it belongs to.
Many sites claim that it is from Saitek, but it seems I do not come much further.