Windows 7 Rebooting on its own and crashing


  1. Posts : 3
    Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
       #1

    Windows 7 Rebooting on its own and crashing


    Hello,
    Since about 2-3 weeks my labtop started rebooting on itself and closing or bsoding for no reason. I updated windows and my drivers.

    Event Viewer ID 1001 : 0x0000009f (0x0000000000000004, 0x0000000000000258, 0xfffffa8003d02040, 0xfffff80000b9a3d0).
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome noar mate first up some system specs - very hard to work with soentuing one knows nothing about so please System Info - See Your System Specs

    Anyway in the meantime if you can get into safe mode do these
    SFC /SCANNOW Command - System File Checker
    Disk Check < if necessary include the /f and /r in the command line as per Option2
      My Computer


  3. Posts : 3
    Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Hi, thanks for the tip I updated the computers Spec.
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    noar mate run those checks I linked first please.
      My Computer


  5. Posts : 3
    Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Hi, I did both of the scans and nothing really came up there was nothing really wrong.

    The Chkdsk fixed some errors.
      My Computer


  6. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #6

    Ok next up noar are you running an AV if so which one??
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7

    Please update your Cisco software.
    Do you have any USB devices attached? Except for possible mouse
      My Computer


 

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