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Hi Roy .. but I don't know how to go about installing KB971033. Please advise?
Thanks so much for responding.
Hi Roy .. but I don't know how to go about installing KB971033. Please advise?
Thanks so much for responding.
The standalone installer has been searching for updates for over 10 mins. Is that normal?
can you rerun the Tool post the output, IF those errors are gone, remember W7 search/install updates is taking a while, compliments of MS.
Roy
I hope you meant this test.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KBXRT-7QFD6-8PM8W
Windows Product Key Hash: bcZM04HFuFSK9CKfc1X5e3Iu/po=
Windows Product ID: 00371-178-5184622-85604
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {75008F2F-F292-4DF3-9F2B-B94C0130D934}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{75008F2F-F292-4DF3-9F2B-B94C0130D934}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8PM8W</PKey><PID>00371-178-5184622-85604</PID><PIDType>5</PIDType><SID>S-1-5-21-2321272665-1579688394-3387959143</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0025 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100428000000.000000+000</Date></BIOS><HWID>89613207018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>zt grp</OEMID><OEMTableID>ztsys122</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-178-518462-00-1033-7600.0000-1692016
Installation ID: 006973343401001836594193982273150212934086938681975022
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 8PM8W
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 7/22/2016 4:35:22 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAln1qpSgNVPIQMzDaAhuOYPRCntRY53y/ji4=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 042810 APIC1653
FACP 042810 FACP1653
SRAT AMD FAM_F_10
HPET 042810 OEMHPET
MCFG 042810 OEMMCFG
SLIC zt grp ztsys122
OEMB 042810 OEMB1653
SSDT A M I POWERNOW
Yes thats the baby, She looks fine.
Now its time to wait, as i said in my last post compliments of MS , leave it on overnight, YAWNNNNNNNNNNN,
Roy
Is this the cure for my BSOD too??
Be back in a few hours. Thank you :)
The chance that this is the cure is possible, because a single update missing can cause problems, but we cannot ever say it for sure until you tell us whether it is or is not resolved.