BSOD after sleep

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  1. Posts : 7,050
    Windows 10 Pro
       #11

    Deleting a few programs, see this post
      My Computer


  2. Posts : 17
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    I haven't installed any drivers. I've loaded my system specs but I don't know how to access this info, The PSU, cooling and other stuff are NOT mentioned in the tool.
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #13

    To get the specs like PSU, cooling and other stuff (like mouse, keyboard, protection software and monitor), for the hardware part you'll have to check it physically or check where you bought it.
      My Computer


  4. Posts : 17
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    You need this before you can help me correct? Thanks.
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #15

    Not only for me, for everyone who would like to help you :)
      My Computer


  6. Posts : 17
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #16

    Information has been updated.
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #17

    I assume you didn't replace the cooling, so you could fill in 'stock' so we know that one :)
      My Computer


  8. Posts : 17
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #18

    Done
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #19

    Your crashes are caused by F-Secure software and Bluetooth driver.
    My recommendation is to remove F-Secure and update the Bluetooth drivers.
    I do not know where you could update the Bluetooth drivers, but do NOT use any software for updating drivers.
    Removal of F-Secure software is required because we need to confirm that it truly is 1 of the causes.
    Code:
    Child-SP          RetAddr           : Args to Child                                                           : Call Site
    fffff880`031f6060 fffff800`030db672 : fffffa80`036e6720 fffffa80`036e6660 00000000`00000000 00000000`0000000d : nt!KiSwapContext+0x7a
    fffff880`031f61a0 fffff800`030dde9f : 00000000`00000000 00000000`00000001 fffffa80`00000000 fffffa80`036e6660 : nt!KiCommitThreadWait+0x1d2
    fffff880`031f6230 fffff880`02415773 : fffffa80`07e5b100 fffffa80`00000000 fffffa80`07e5b000 fffffa80`07e5b100 : nt!KeWaitForSingleObject+0x19f
    fffff880`031f62d0 fffffa80`07e5b100 : fffffa80`00000000 fffffa80`07e5b000 fffffa80`07e5b100 fffff800`03255e80 : btfilter+0x9773
    fffff880`031f62d8 fffffa80`00000000 : fffffa80`07e5b000 fffffa80`07e5b100 fffff800`03255e80 fffff880`0428a404 : 0xfffffa80`07e5b100
    fffff880`031f62e0 fffffa80`07e5b000 : fffffa80`07e5b100 fffff800`03255e80 fffff880`0428a404 00000000`0000fc57 : 0xfffffa80`00000000
    fffff880`031f62e8 fffffa80`07e5b100 : fffff800`03255e80 fffff880`0428a404 00000000`0000fc57 69634d43`00000000 : 0xfffffa80`07e5b000
    fffff880`031f62f0 fffff800`03255e80 : fffff880`0428a404 00000000`0000fc57 69634d43`00000000 ffffffff`c000009d : 0xfffffa80`07e5b100
    fffff880`031f62f8 fffff880`0428a404 : 00000000`0000fc57 69634d43`00000000 ffffffff`c000009d 00000000`00000000 : nt!KiInitialPCR+0x180
    fffff880`031f6300 00000000`0000fc57 : 69634d43`00000000 ffffffff`c000009d 00000000`00000000 fffffa80`07e5b1a0 : fshs+0x6404
    fffff880`031f6308 69634d43`00000000 : ffffffff`c000009d 00000000`00000000 fffffa80`07e5b1a0 fffff880`0240e881 : 0xfc57
    fffff880`031f6310 ffffffff`c000009d : 00000000`00000000 fffffa80`07e5b1a0 fffff880`0240e881 00000000`00000000 : 0x69634d43`00000000
    fffff880`031f6318 00000000`00000000 : fffffa80`07e5b1a0 fffff880`0240e881 00000000`00000000 fffff800`0326a588 : 0xffffffff`c000009d
    
    Bugcheck code 1000009F
    Arguments 00000000`00000004 00000000`00000258 fffffa80`036e6660 fffff800`046e64d0
    Debug session time: Wed Jul 20 22:48:19.055 2016 (UTC + 2:00)
    System Uptime: 0 days 7:57:32.226
    
    0: kd> lmvm fshs
    Browse full module list
    start             end                 module name
    fffff880`04284000 fffff880`0429e000   fshs     T (no symbols)           
        Loaded symbol image file: fshs.sys
        Image path: \??\C:\Program Files (x86)\Charter Security Suite\apps\ComputerSecurity\HIPS\drivers\fshs.sys
        Image name: fshs.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Mar 11 09:18:18 2016 (56E27F4A)
        CheckSum:         00025B92
        ImageSize:        0001A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    0: kd> lmvm btfilter
    Browse full module list
    start             end                 module name
    fffff880`0240c000 fffff880`024b3000   btfilter T (no symbols)           
        Loaded symbol image file: btfilter.sys
        Image path: \SystemRoot\system32\DRIVERS\btfilter.sys
        Image name: btfilter.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Aug 20 11:17:17 2014 (53F4679D)
        CheckSum:         0009F1C7
        ImageSize:        000A7000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  10. Posts : 17
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #20

    What are the bluetooth drivers for? My HP printer has bt capabilities, could this be the issue? I don't use the bluetooth.
      My Computer


 
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