Fatal System Error c000021a

Please read BSOD Posting Instructions & How to upload files

I'm sorry but maybe I'm just the dumb blonde here but how am I supposed to download or upload anything to or from my computer that is not working if it is not working. I have posted what I have been able to get thus far. And what I have posted is all I get. BSOD! PLEASE if I am missing something please help me out here I do not know how to fix computers nor do I know anything about them other than your basics.

I understood that you could get in Windows as you could provide data from the event log, unfortunately the event log is barely something of use other than knowing what kind of a problem we're dealing with.

You have recovery media from which you can boot?

If you're screwed depends on if you've made backups of your data and what the cause is.

With 'that does not seem to be working.' I assume you mean you can't boot from it, that is possible with a few reasons

• Defect disc,
• BIOS setting wrong,
• Something else seriously wrong with your computer

If you have access to another Windows 7 computer, then you could create a new one. I would recommend to use a USB for creating a recovery media.
Just in case a tutorial for how to create a recovery media
System Recovery Options