Random BSOD/restart, hidclass.sys, nvlddmkm.sys

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  1. Posts : 6
    Windows 7 home premium 64 bit

    Random BSOD/restart, hidclass.sys, nvlddmkm.sys


    I have issue with my pc, always have black sreen and restart. Whenever i play game or just surfing on the internet. I tried many things to fix but after spending inestimable time on it i still at the same point.

    Here is what i tried:

    Tested ram Mem test
    set manually ram timing
    tested HDD HD tune Pro
    Updated bios
    Downloaded manually all driver on manufacturer's sites.
    Upgraded to windows 10 ( still the same issue )
    reinstall windows 7
    windows update
    Copy nvlddmkm.sys from nvidia driver, extract then replace the one in win32 driver.
    Install clean Nvidia driver with DDU in safe mode
    All temps are good
    Nothing is oc'ed

    I hope you will be able to help me !!
      My Computer

  2. Posts : 7,050
    Windows 10 Pro

    Hi Toshy,

    Welcome to the 7forums :)

    Please remove following programs
    Start Menu\Programs\ASUS\PC Diagnostics	Public:Start Menu\Programs\ASUS\PC Diagnostics	Public
    Start Menu\Programs\DriverToolkit	Public:Start Menu\Programs\DriverToolkit	Public
    Start Menu\Programs\Registrar Registry Manager	Public:Start Menu\Programs\Registrar Registry Manager	Public
    ASUS software is known for causing BSODs.
    3rd party registry editors are rarely a bit proper and mostly causing issues

    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with DriverToolkit, please remove them as it may cause trouble.

    An easy way to get remove these drivers is by using a restore point prior the installation.

    Please update your Logitech drivers.
    Driver Reference Table - LGVirHid.sys
    3: kd> lmvm LGVirHid
    Browse full module list
    start             end                 module name
    fffff880`0955b000 fffff880`0955d500   LGVirHid T (no symbols)           
        Loaded symbol image file: LGVirHid.sys
        Image path: \SystemRoot\system32\drivers\LGVirHid.sys
        Image name: LGVirHid.sys
        Browse all global symbols  functions  data
        Timestamp:        Sat Feb 27 06:18:47 2016 (56D131B7)
        CheckSum:         00015E67
        ImageSize:        00002500
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer

  3. Posts : 6
    Windows 7 home premium 64 bit
    Thread Starter

    Hi Axeo,

    Thank for the help!!!

    1st i removed the 3 programs
    2 i didnt have installed any driver trought drivertoolkit because i didnt pay for it
    3 i updated my keyboard

    Now i have display device error Windows has stopped this device because it has reported problems. (Code 43)

    so i run Display Driver Uninstaller in safe mode and reinstall the driver from nvidia.

    It work about 20 min. After i push alt-tab to see my temperature. when i tried to go back to game i sreen turn black and power of the cpu still turnet on ( had to force restart ).
      My Computer

  4. Posts : 7,050
    Windows 10 Pro

    FYI, the problem you get isn't something BSOD related. There isn't a single thing about a display device error or something.

    You're overclocking?
      My Computer

  5. Posts : 6
    Windows 7 home premium 64 bit
    Thread Starter

    I already tried Auto tuner from ai suite 3 in 2014. But now im at stock speed with turbo mode enable.

    Gpu is oc'ed by the manufacturer. I tested this computer with a Msi 1070 gaming x and the problem persist.

    could it be pci express slot?
      My Computer

  6. Posts : 7,050
    Windows 10 Pro

    I already tried Auto tuner from ai suite 3 in 2014
    For stability reasons I recommend to do those stuff in the BIOS instead of with software.
      My Computer

  7. Posts : 6
    Windows 7 home premium 64 bit
    Thread Starter

    i never tried overclock since i upgraded the bios. is flashing the bios clean everyting from ai suite 3 ?
    im at default configuration
      My Computer

  8. Posts : 7,050
    Windows 10 Pro

    I'm not sure, but it is possible.
      My Computer

  9. Posts : 6
    Windows 7 home premium 64 bit
    Thread Starter

    Can you tell me what I should try now?
      My Computer

  10. Posts : 7,050
    Windows 10 Pro

    What I would do is reseat the GPU and/or seat it into a different slot.
      My Computer

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